Problem with open sound load popup

Hi @enet2020,

Thanks for reaching out.

Most browsers automatically mute autoplaying media due to browser policies.

Please check the following links regarding autoplay policy for browsers:

• Mozilla Documentation:
  https://developer.mozilla.org/en-US/docs/Web/Media/Autoplay_guide
• Chrome Policy:
  https://developer.chrome.com/blog/autoplay/#web-audio
• WebKit/iOS Policy:
  https://webkit.org/blog/6784/new-video-policies-for-ios/

Most browsers will allow autoplay only if the user has interacted with the website (e.g., clicks and scrolling).

We suggest increasing the time delay to at least 10-15 seconds for the popup, so that a user would have time to interact with the page before the popup appears.

We’re happy to help if you have more questions.