Problem with Order Detail in the backend

  • Resolved bluect75

    (@bluect75)


    1 year, 10 months ago

    In the backend page of Woocommerce in the page Order, the section Detail Order is partially hidden. Probably there is a conflict with another plugin. Using inspection tool I have found that with the css code:

    #order_data?{

    max-height: fit-content!important;

    }

    I resolve the problem. But if I put this code in the css section of my web site it doesn’t work.

    How Can I resolve the problem ?

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @bluect75 ,

    Thanks for reaching out!

    I understand that the Order details on the individual order page is partially hidden. Furthermore, you have found CSS which is not working as expected, is this correct?

    Since you suspect that this may be the cause of another plugin, I’d suggest performing a full conflict test to confirm if this is indeed the case, and identify which plugin is causing the conflict.

    To test, you’ll first want to change the theme on your site to?Storefront, then check to see if the issue is still present. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you.

    If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one (gradually), checking after each, to see where the issue is coming from.

    If you don’t want to test on your live site, then create a staging site using a plugin called WP Staging.

    Let us know how this goes!

    Hi @bluect75 ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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