• Resolved Gunilla

    (@gunilla)


    I have on five webbsites updated Page Templator for Elementor to version 1.2.7. On four of these websites its no longer possible to visit the site. It just show a white page. On the fifth website everything is okay. I have restored version 1.2.6 in the websites where update failured and then everything was okay. It must be some problem with version 1.2.7 although this verion worked well on one website.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support Poonam Namdev

    (@poonam9)

    Hello @gunilla,

    Please check the PHP version of your websites. We recommend you use at least PHP 7.0

    Thread Starter Gunilla

    (@gunilla)

    I have PHP 7.0.6, s? that can not be the problem.

    Plugin Support AC

    (@purplecodes)

    Themeisle Support

    Hi @gunilla,

    May we ask for the theme used on your site or the link to one of your websites so we can take a closer look?

    Thread Starter Gunilla

    (@gunilla)

    I have theme Responsive

    On the following sites Page Templator 1.2.7 did not function

    https://varkstaden.se
    https://catarinakylberg.se
    https:/seniornet.se (a WP multisite)

    I have now restored version 1.2.6 on these sites so the problem doesn′t appear just now.
    I have also tried to activate wp_debug in config.php but I didn′t get any error message when I have version 1.2.7. installed.

    Thread Starter Gunilla

    (@gunilla)

    Now, Elementor 2.3.3 has just been published and I have updated to this Elementor-version but it is still problem with Page Templator for Elementor 1.2.7.

    Thread Starter Gunilla

    (@gunilla)

    The problem is now solved since I installed Elementor Addons & Templates. Now these sites work with Page Template for Elementor version 1.2.7.

    In the beginning I installed Page Template for Elementor to get a full-width page without sidebars. Maybe it is possible to get this layout in later versions of Elementor?? Is both plugins (Page Tempate and Elementor Addons) really necessary to get a fullwith page without sidebars??

    Plugin Support Madalin

    (@madalin_themeisle)

    Hi @gunilla,

    Thank you for coming back to us with these details and providing all these suggestions about our product’s improvement.?? I have just informed our developers about your ideas.

    Even though we always appreciate receiving feedback and suggestions from our customers (we encourage that) as it gives us the opportunity to improve our products, we can’t promise it will be added to the product for sure.

    ??I hope we’re still good and I hope you have a great day!

    Thread Starter Gunilla

    (@gunilla)

    Now version 1.2.8 of Page Template for Elementor is published but the same problem appears as with version 1.2.7.

    I have still some questions:

      Is Elementor Addons & Templates – Sizzify Lite necessary to get Page Template for Elementor ver 1.2.7 and 1.2.8 to function?
      What does Elementor Addons & Templates – Sizzify Lite do?
    Thread Starter Gunilla

    (@gunilla)

    Hi again,

    I have now recognized that I can replace Page Tepmlate for Elementor with Elementor Addons & Templates – Sizzify Lite so I don′t need Page Template any longer.

    I am confused!

    Plugin Support Madalin

    (@madalin_themeisle)

    Hi @gunilla,

    Thank you for coming back to us. So if you want to add Full Page template, is not necessary to have a plugin installed for that if the Theme that you use already created a page template like this one.

    Now, relating to the “Page Templater For Elementor” plugin, the only thing that plugin does is to add CSS to make your page created with Elementor to have no sider and if you want you can go forward and have no footer and no header.

    The “Elementor Addons & Templates – Sizzify Lite” plugin is doing something else, Sizzify comes with some preinstalled templates for elementor that you can start directly to use, and home some futures added on Elementor. They are doing different things.

    Thread Starter Gunilla

    (@gunilla)

    Thank you!

    Now I realize that none of these plug-ins is possible in my case.

Viewing 11 replies - 1 through 11 (of 11 total)
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