Problem with payment notification

Hello,

Theoretically, it should not influence at all that WPML is adding what it adds.

The problem with 403 is that some plugin is blocking the URL. I think you mentioned that you were using a protection plugin for the site. What was it?

Kind regards

I use cloudflare and wordfence, I had this problem before with orders coming from the English version of the page, cloudflare was blocking the notification message, so basically I contacted Redsys and got the DNS and add them into clodflare whitelist and since then it worked properly, but now with the translation it does not.

Here is the DNS Redsys sent me:

195.76.9.187
195.76.9.222
195.76.9.117
195.76.9.149
193.16.243.33
193.16.243.13
193.16.243.173
194.224.159.47 Puerto: 443
194.224.159.57 Puerto: 443
195.76.9.187 Puerto: 443
195.76.9.222 Puerto: 443

If the English version works fine, the problem must be Wordfence.

I don’t know which of the multiple configurations it has must be the problem, but surely it is something related to strings, post or URL.

If you don’t find the problem, you can install iThmes Security (removing Wordfence), and make sure you don’t have the following settings active:

– Banned Users > Disable “Default Black List”
– System Tweaks > Disable “Suspicious Query Strings” & Disable “Long URL Strings”

Hi,

I deactivated wordfence and made an order to see if the notification message goes through, but I did not. I still have the same problem, so it looks like wordfence has nothing to do with this issue.

What else could it be?

Please, login in Redsys, and Check the order. You will see an eye near the order, press it. There Will be something like “HTTP Server respond”. There has to be a number. Which number is it? Normally it would be 200.

I went in the section you said and I don’t see what you are asking to check, here is all I see:

Fecha y hora 28/01/2020 15:12:09
Comercio 346859580
Terminal 1
Descripción Pedido 48983
Fecha de sesión 28/01/2020
Tipo de operación Autorización
No pedido 799000048983
Resultado operación Autorizada
Noautorización 309633
Importe 0,10 EUR
Importe devuelto 0,00 EUR
No sesión 1
Tipo de pago ServiRed-Finanet
Moneda EUR(978)
IP 90.170.202.230
Pais de conexión Espa?a
Código tipo operación 0
Permite devolución Si

Fecha y hora28/01/2020 15:13:14Tipo notificaciónHTTPModo de comunicaciónSíncronaResultado operación0000Cod. respuesta servidorError (Server returned HTTP response code: 403 for URL: https://www.tenerife-trips.com/?lang=es&wc-api=WC_Gateway_redsys)Destino notificaciónhttps://www.tenerife-trips.com/?lang=es&wc-api=WC_Gateway_redsysDatos notificaciónDs_SignatureVersion=HMAC_SHA256_V1&Ds_MerchantParameters=eyJEc19EYXRlIjoiMjglMkYwMSUyRjIwMjAiLCJEc19Ib3VyIjoiMTUlM0ExMyIsIkRzX1NlY3VyZVBheW1lbnQiOiIxIiwiRHNfQ2FyZF9UeXBlIjoiRCIsIkRzX0NhcmRfQ291bnRyeSI6IjcyNCIsIkRzX0Ftb3VudCI6IjEwIiwiRHNfQ3VycmVuY3kiOiI5NzgiLCJEc19PcmRlciI6Ijc5OTAwMDA0ODk4MyIsIkRzX01lcmNoYW50Q29kZSI6IjM0Njg1OTU4MCIsIkRzX1Rlcm1pbmFsIjoiMDAxIiwiRHNfUmVzcG9uc2UiOiIwMDAwIiwiRHNfTWVyY2hhbnREYXRhIjoiIiwiRHNfVHJhbnNhY3Rpb25UeXBlIjoiMCIsIkRzX0NvbnN1bWVyTGFuZ3VhZ2UiOiIxIiwiRHNfQXV0aG9yaXNhdGlvbkNvZGUiOiIzMDk2MzMiLCJEc19DYXJkX0JyYW5kIjoiMSJ9&Ds_Signature=H3cAC5X8lmQ29POBbXI1BgxAcphFuUpjmKmh0SEAdR8=

Fecha y hora28/01/2020 15:13:14Tipo notificaciónE-MailModo de comunicaciónAsíncronaResultado operación0000Cod. respuesta servidorCorrecto (OK)Destino notificació[email protected] notificaciónDs_TransactionType:0; Ds_Card_Country:724; Ds_Card_Brand:1; Ds_Date:28/01/2020; Ds_SecurePayment:1; Ds_Order:799000048983; Ds_Hour:15:13; Ds_Response:0000; Ds_AuthorisationCode:309633; Ds_Currency:978; Ds_ConsumerLanguage:1; Ds_Card_Type:D; Ds_MerchantCode:346859580; Ds_Amount:10; Ds_Terminal:001; Server URL: sis.redsys.es

This: Server returned HTTP response code: 403 This is forbidden, so something is blocking Redsys.

Please go to WPML settings, and configure the languages as directories so Spanish will be /es/

And try again.

I already tried that, it does not work.

As far as I understand I have to create a page rule in cloudflare.

Do you know anything about that?

No, I’m sorry.

Are you using Free or Paid CloudFlare?

I am using the free version

With the free version, you have very little control over CloudFlare’s configuration.

I solved the problem myself, for next cases tell them they have to whitelist all the IP of Redsys in the Firewall section of Cloudflare.

Thank you. Bye

But this is what I told you on WhatsApp, that you go to this page https://redsys.joseconti.com/redsys-para-woocommerce/ and perform the steps I explained about CloudFlare. I thought you had already done it.