Problem with Paypal

  • Resolved okita974

    (@okita974)


    3 years, 1 month ago

    Hello,

    I’m using the free version of YITH Subscription and I have a problem with the payment renewal with Paypal. When my customers take a subscription, the payment is made the first time but never renews.
    In the Paypal configuration, I have activated the Vaulting but I get this message: “Card Processing not available
    Unfortunately, the card processing option is not yet available in your country.
    Is it possible that this is the reason?

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Salvatore Strano

    (@salvostrano)

    Hi @okita974
    Our plugin support only the PayPal standard gateway ( it’s the default gateway inside WooCommerce ).
    Could you check if you’re using this payment method ?

    Thread Starter okita974

    (@okita974)

    Hi @salvostrano
    Yes I’m using the default Paypal gateway inside WooCommerce.

    Plugin Support Salvatore Strano

    (@salvostrano)

    Hi @okita974
    Maybe the error that PayPal return is the reason of the issue.
    You should ask to PayPal about the problem

    Thread Starter okita974

    (@okita974)

    Hi @salvostrano
    Thank you for your help, I wasn’t using the right Paypal gateway…
    Paypal Standard is hidden for new Woocommerce installions, so it’s a little bit confusing because now Woocommerce recommended PayPal Payments…

    • This reply was modified 3 years, 1 month ago by okita974.

    Hi,

    Please note that according to woocommerce PayPal Standard is hidden for new installations and strongly encourage to use the recommended PayPal Payments extension instead.

    I think I even saw that it’s no longer supported at all – but I can’t find it now.

    Any way – Can you please update your plugin so it will work with WooCommerce PayPal Payments?

    See also here.

    Thanks!
    Ram

Viewing 5 replies - 1 through 5 (of 5 total)
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