problem with paypal express checkout

  • Resolved frkaksdal

    (@frkaksdal)


    8 years, 8 months ago

    hi,
    I have a problem with the latest update.
    I can not choose the direct check out with creditt card, when I am on the tablett or mobilephone. The only choise is to log on, or make an account.

    It may be a paypal problem…

    It works fine on the computer. And I have dobbel checked that the “paypal account optional” is checked.

    Thank you:)
    Kristine

    https://www.ads-software.com/plugins/paypal-for-woocommerce/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor angelleye

    (@angelleye)

    Anything happening once we redirect to PayPal is out of our hands. If you’ve followed everything listed here for setting up guest checkout then it should be working just fine.

    If you’ve done those things but you’re still not getting what you expect then you would need to submit this to PayPal MTS to see if they can get it fixed.

    They’re going to want to see the API log, so you’ll need to make sure logging is enabled and then run another test from your mobile device to trigger that first API call to PayPal. Take a screenshot of what you see when you’re sent to PayPal.

    Then submit a ticket to https://www.paypal.com/mts and include the SetExpressCheckout API request for that test from the log file as well as the screenshot.

    If you want to provide that here first, actually, I can double check that the request looks good before you post to PayPal.

    Thread Starter frkaksdal

    (@frkaksdal)

    okey, thank you:) I will contact paypal;)

Viewing 2 replies - 1 through 2 (of 2 total)
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