Problem with plugin after WP update

  • After the update, the plugin no longer opens the email templates and I have some emails that are not being translated. Half of the email comes in pt and the other part in english even using the translation plugin. Before the update everything worked perfectly. However, I can’t open the email manager because my problem is not in the “admin change” model.

    Looking at the problem to inspect archive admin-ajax.php, when clicking on the “admin change” model, I see in the network tab> Heads error status code 403. Response -1

    • This topic was modified 3 years, 11 months ago by tiicaa.
    • This topic was modified 3 years, 11 months ago by tiicaa.
    • This topic was modified 3 years, 11 months ago by tiicaa.
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  • Hi @tiicaa

    Thank you for using Paid Memberships Pro.

    The 403 error usually indicates a permission issue that is most likely causing the error as the Email Templates Add On uses AJAX to load content without requiring a page load.

    I haven’t been able to replicate this issue, I’d recommend in looking into any plugins that may add security to your website or rollback to the previous version of the Email Templates Add On to see if that helps for now to get you back up and running as quickly as possible.

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