• Resolved dijkmana

    (@dijkmana)


    Hi everyone,

    I’m experiencing some issues with my WooCommerce site that uses Elementor for design and various plugins to manage functionality. My products are imported into my WooCommerce product when a customer searches for a specific product, via a plugin, from my supplier so I don’t have direct control over the images or product information. However, I’m encountering inconsistent behavior with the product images across different pages.

    Here are the problems I’m facing:

    1. On some product pages, the images are displayed correctly.
    2. On other pages, I only see the thumbnails, and while they enlarge when clicked, they don’t show up as main images.
    3. On another set of pages, I have a main image and thumbnails, but clicking on certain thumbnails (like the third one) causes the image to slide off the screen.
    4. The resolution of the images appears very low until I use the zoom feature, where the resolution then appears fine. When i use featured image as product image the resolution is fine to.

    I’ve tried various solutions:

    • Adjusting WooCommerce settings in the customizer.
    • Changing the sizes of the product images.
    • Using featured images, though these aren’t consistently displayed.
    • Experimenting with different page settings.

      Manually editing each image is not an option because there are more then a million products available.

    Here are links to the pages with different issues:

    1. Third thumbnail slides off the screen when opened: https://www.sedora.nl/product/w156596-pomp-leili-13mm/?inprod=1
    2. Only one small thumbnail that enlarges on click: https://www.sedora.nl/product/5553145-nv99-099-koffiezetter-pomp-cplt/?inprod=1
    3. No image displayed although one is present: https://www.sedora.nl/product/w78974-pompslang-koffiezetapparaat/?inprod=1
    4. Product images displayed correctly: https://www.sedora.nl/product/h433776-bpx2-14l-pomp-met-behuizing-alternatef-voor-geschikt-voor-electrolux-140000738017/?inprod=1

    Here’s a list of the plugins I have installed:

    • Code Snippets
    • EED SEO Add-on (supplier plugin for products)
    • EED WP Plugin (supplier plugin for products)
    • Elementor
    • Elementor Pro
    • Google Listings and Ads
    • Minimum Purchase Amount for WooCommerce
    • Ninja Forms
    • Quantity Field on Shop Page for WooCommerce
    • Rank Math SEO
    • Site Kit by Google
    • WooCommerce
    • WooPayments
    • WP Consent API
    • WP Rocket

    Does anyone have any suggestions on how to resolve these issues?

    Thank you in advance for your help!

    The page I need help with: [log in to see the link]

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