Problem with product images in categories if I add image gallery

  • Resolved seominimal

    (@seominimal)


    4 weeks, 1 day ago

    The main product image is displayed well until I add images to the product gallery, for example, https://dianav17.sg-host.com/mascara-de-pestanas-volumen/, then in the category page you see the image of that product with a larger size than the products that do not have image gallery.
    Can you help me to solve this problem please? Thank you very much.

    The page I need help with: [log in to see the link]

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  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    I understand your concern. To help, I tested the OceanWP theme on my site by uploading gallery images for a specific product. I noticed that if the “cropped image” option is enabled under Appearance → Customizer → WooCommerce → Product image size, all images display at the same size, as shown in this screenshot: https://go.screenpal.com/watch/cZ6ulZncDJJ

    However, if the uncropped images option is selected, the images appear in different sizes, as shown here: https://go.screenpal.com/watch/cZ6ultncDdk

    To resolve this, you have two options:

    1. Enable cropped images – This will make all images the same size.
    2. Use uncropped images – For this, ensure all your images are uploaded at the same size.

    Let me know if you need further help!

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