Problem with Report

When trying to view reports on the WordPress dashboard, I get the following error:

“Oops! We ran into a problem. Please try again in a few minutes. If the issue persists please?contact our support?team. Error: API returned a?400: Google Analytics for WordPress by MonsterInsights failed to retrieve the new report data. Error message: Non numeric shard id returned: “shard1” in go/debugproto input_key { property_key { property_id: 275108320 } } status: ALLOWED internal: false shard { explicit_shard_spec { reporting_shard { shard_name: “shard1” } processing_shard { shard_name: “shard1” } } } translated_key { property_key { account_id: 109274557 property_id: 275108320 entity_id: 2643610907 } } . Either this isn’t a Gold property or it hasn’t been migrated yet and you should specify a scion_profile_id instead.; on /bns/it/borg/it/bns/analytics-be-reporting-service-prod-jobs/reporting-service-prod.server/29“

I can’t contact your support team, as you appear to need a paid-for account for that. Can you help?

Thanks!