Problem with required fields

  • Resolved thomas1999

    (@thomas1999)


    3 years, 7 months ago

    Hi, I hope support responds.

    My problem is about the required fields.

    I insert only a few required fields, click send, and the form correctly indicates the required fields.

    But if I enter the required fields and click send again, nothing happens.

    Thank you.

    You can see the error here:

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter thomas1999

    (@thomas1999)

    Hi, thanks for the reply.
    The theme used is:
    Porto Theme

    https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399

    Other active plugins at the moment:

    Checkout Field Editor for WooCommerce

    Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd

    Dynamic Featured Image

    Awesome Font

    GDPR Cookie Consent

    Google Tag Manager for WordPress

    Health Check & Troubleshooting

    Loco Translate

    Mailchimp for WooCommerce

    MC4WP: Mailchimp for WordPress

    Porto Theme – Functionality

    Regenerate Thumbnails

    SG Optimizer

    Slider Revolution

    SVG Support

    User Role Editor

    WooCommerce

    WooCommerce Admin

    WPBakery Page Builder

    YITH WooCommerce Ajax Product Filter

    YITH WooCommerce Wishlist

    Yoast Duplicate Post

    Yoast SEO

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme, deactivating all plugins excluding Contact Form 7, Health Check & Troubleshooting, WooCommerce and Yoast SEO, and clearing all cache data.

    Why you are advised to deactivate plugins and switch to the default theme.

    Thread Starter thomas1999

    (@thomas1999)

    Hi, I tried as you indicated and with the default theme twenty twenty everything works.
    How do I activate the porto theme, or the child no longer works.

    But I have a lot of porto activations and I don’t have any problems.

    They are not even the functions, inside function php, because even applying the main non-child theme, so without function it does not work.

    help me please :\

    Thread Starter thomas1999

    (@thomas1999)

    I tried exactly as you wrote, and it worked, as I change the theme in porto.
    It does not work anymore

    Thread Starter thomas1999

    (@thomas1999)

    Hi support,
    i tried anyway, the only solution was to downgrade to version 5.3.2
    Now everything works.
    Is it possible to eliminate the bugs on the new version?

    Thread Starter thomas1999

    (@thomas1999)

    Support ?

Viewing 7 replies - 1 through 7 (of 7 total)
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