Problem with rotate function

  • Hi,

    I have problem with rotate function in admin in this plugin. When I click to the rotate above thumb, then i cannot see thumb, but function is working.

    I see rotate image but not in popup but in background where is images… In popup is nothing only radio button and thumb image as a not exist.. some mini image.

    What is problem? I set permission to 777 and nothing

    https://www.ads-software.com/plugins/nextgen-gallery/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @bobb111 – There could be a plugin (or the theme) that may be interfering with this popup to modify thumbnails, have you checked for conflicts like this?

    I would check all of your active plugins but especially anything that touches the Dashboard specifically.

    Thanks!

    – Cais.

    PS: If your images are very large it may take some time for the preview to appear in the popup as well although you would be able to rotate the image all the same.

    Thread Starter Bobb111

    (@bobb111)

    I tried but unsuccesfull. In popup appear this: https://www.imgup.cz/image/XFC

    I dont know why. I was waiting but nothing. I disable plugins, but also nothing.

    Plugin Contributor photocrati

    (@photocrati)

    @bobb111 – Did you also temporarily switch to a default WordPress Twenty series theme when the plugins were deactivated and your caches cleared?

    – Cais.

    Thread Starter Bobb111

    (@bobb111)

    Yes. I tried also. But nothing. There is still same bug as I show in image. ??

    Plugin Contributor photocrati

    (@photocrati)

    @bobb111 – Please send us a Bug Report (https://www.nextgen-gallery.com/report-bug/) with your site specifics so we can get a closer look at what might be happening on your site.

    We will need login and FTP credentials for your WordPress installation as well, please include those with your Bug Report.

    Thanks!

    – Cais.

    Thread Starter Bobb111

    (@bobb111)

    Ok. Sent. Thank you!

    Plugin Contributor photocrati

    (@photocrati)

    @bobb111 – Thanks! I have sent a response back to your Bug Report. Let’s keep the conversation there for the time being, too, please.

    Thanks!

    – Cais.

Viewing 7 replies - 1 through 7 (of 7 total)
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