Problem with Sale Badge

Hello @alfredo1216

Do you happen to have a live URL so we could check a few things out?

Thanks.

Hi @cteduard

Yes, in the following link you can see a testing environment with only these plugins (Blocksy Companion, Elementor, JetWooBuilder For Elementor and WooCommerce) and with the theme activated. You can see the badge to which the image styles were applied and how it is displayed on the web page without being modified.

https://test-site.c.wetopi.com/my-wordpress-manager?3494961795140bc6aa347a38f15e8bd759a40d44bca2259380c34776

I remain attentive to your comments.

Thank you.

Hello @alfredo1216

I have taken a look at that page, but I see no CSS coming from that specific plugin that would be overwritten by ours. See this – https://ibb.co/XjRW5w6. I have deactivated all of Blocksy’s CSS, but the badge remains without any styles applied to it.

In any case, we’d like to check this in close detail, but we would require a snapshot of the site for local analysis. Can you please make one with this plugin – https://www.ads-software.com/plugins/all-in-one-wp-migration/ – and send it our way so that I could have the developers analyse the entire situation and possibly offer a fix for you?

Thanks!

Hi,

I can share the access data to the test environment so you can verify what you need, but you have to provide me with a way to send you the information securely.

Now, if you still want the snapshot of the site, I can generate it but I would still need a secure way to send it to you.

Greetings,

Hello @alfredo1216

If you want to get in touch with us privately, you may do so via our website’s support section – https://creativethemes.com/blocksy/support/. Only our employees have access to private data and they are under NDAs, for extra protection. ??

Thanks!