• Resolved ilyachg

    (@ilyachg)


    Hello!
    I have problems with my galleries
    NextGEN Pro v. 2.3.58
    NextGEN Gallery v.2.1.56
    Settings
    Settings
    We have
    Result

    I have more than 20 000 photos

    Gallery

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @ilyachg – Generally this is caused by a conflict with another active plugin or your current theme preventing NextGEN Gallery from loading the JavaScripts and CSS needed to properly render the NextGEN Basic Thumbnails display type.

    Have you tried deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN plugin?

    If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.

    Also to note, in rare cases it may be the theme itself that is causing a conflict so while you have just the NextGEN plugin activated you might consider temporarily switching to one of the default WordPress Twenty series themes and see if this corrects the issue as well.

    If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.

    Thanks!

    – Cais.

    Thread Starter ilyachg

    (@ilyachg)

    Thank you for your fast answer!
    1. I am deactivate all plugins – galleries not working
    2. I am reactivate plugin NGG – galleries not working
    3. I am change my theme Hueman to the Twenty Sixteen = gallery working!

    But….. What i must do? My theme Hueman very important for my website!

    Thread Starter ilyachg

    (@ilyachg)

    I am re-install my theme and now my website working! Thanks!

    Plugin Contributor photocrati

    (@photocrati)

    @ilyachg – Thanks for the update!

    – Cais.

Viewing 4 replies - 1 through 4 (of 4 total)
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