Problem with shipping tax

  • Resolved jameskat

    (@jameskat)


    7 months, 3 weeks ago

    Hello,

    I have rules for free shipping when the price>50 euro and 5 euro flat rate tax when the price<50. When add to car a product with price 60 euro works fine. Appeared only the free shipping method. But when add the same product second time or another product the shipping tax change to flat rate 5 euro.

    Where is the problem?

    Thanks in advance

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey there, @jameskat! Thanks for contacting us. I’m happy to help you.

    Can you please share screenshots of how you have this set up so we can take a look?

    I recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

    We need screenshots of:

    • WooCommerce > Settings > Taxes
    • WooCommerce > Settings > Taxes > Standard Rates
    • If you have reduced rates and zero rates, please also share those
    • WooCommerce > Settings > Shipping
    • WooCommerce > Settings > Shipping > Click on Edit on a Shipping Zone
    • WooCommerce > Settings > Shipping > Click on Edit on a Shipping Zone > Click on edit on each shipping method so we can check the specific settings
    • The cart/checkout page with the issue

    Looking forward to your reply.

    Have a wonderful day!

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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