Problem with showing image – not square shaped main pictures

  • antaresheart

    (@antaresheart)


    2 years ago

    Hello,

    I think I have the same problem than in this topic: https://www.ads-software.com/support/topic/theme-stopped-showing-300×300-images-on-home-page/

    At the site above you can see the last product’s image at different size. I changed nothing, just uploaded the product as before. But it is not shown as a 1:1 square shaped picture.
    I started to create a new webshop with this theme, and when I uploaded the first product, the same problem occured.

    I did’n have to upload square shaped image as main product picture before, it appeared automatically as square shaped. And as I mentioned, it is the same problem at another website that I has just started to use.

    So maybe something has been changed at the theme?

    Please help me to solve this problem.
    One solution is that, from now, I have to create every time a square shaped main picture, and upload that one…

    Thank you

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @antaresheart,

    Thanks for reaching us,

    The issue has been replicated on our end and developers are working on it. Once it gets fixed we will be releasing the theme so that you can update the theme to the latest version which will fix the issue.

    Regards

    Thread Starter antaresheart

    (@antaresheart)

    Thank you ??

    Hi @antaresheart,

    Let me know of any confusion and I will be back.

    Regards

    The link mentioned in OP is my topic. Developer is outright lying about fixing this issue. As you can see developer posted response more than 3 months ago and still issue persists. The truth is that this theme has been abandoned as it was last updated in August 2021 which was almost 2 years ago.

Viewing 4 replies - 1 through 4 (of 4 total)
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