Problem with side button position

  • Resolved DarrenKent

    (@darrenkent)


    8 years, 3 months ago

    Hi

    I found this plugin is really impressive!

    I have installed the plugin few days back and it was working all well but don’t know why from few days there is an issue with side button positioning. When I am selecting it for Right display, it getting pop out double of its original position but on the other hand, its getting hide of its half when selecting Left position. I am not able to figure out the problem. I can tell you website name so you can tell me the exact problem. Please suggest.

    Thanks
    Darren

    https://www.ads-software.com/plugins/slick-popup/

Viewing 12 replies - 1 through 12 (of 12 total)

  • Hello Darrenkent

    Send me details at [email protected]

    Thanks

    Thread Starter DarrenKent

    (@darrenkent)

    Thanks for quick reply, you can check the website i am working on. https://www.dgmpeople.com/.

    Please let me know.

    Darren

    Thread Starter DarrenKent

    (@darrenkent)

    You didn’t reply after that. Support is working?

    Thread Starter DarrenKent

    (@darrenkent)

    I guess there is problem with the new WordPress update. This plugin is not compatible with the latest version of wordpress because its also not working with my another websites and this affect came only after updating new version of wordpress. So please fix this.

    Darren

    Plugin Author Ankit Singla

    (@aksingla)

    Hello Darren,

    I had to leave then for something important. I have just looked into your side and saw the button on the left. Solution in my next comment.

    Cheers.

    Plugin Author Ankit Singla

    (@aksingla)

    Darren, thanks for your patience and using this plugin. Yes, you were right – it was after the last update.

    I have released, a new version with the fix. Please force update the plugin.

    Just for quick help:
    – Go to Dashboard
    – Updates – Force Check (It will show you an update for 1.3.5)

    You will need to click the “Force Check” button a few times to find the update.

    Let me know if that helped you.

    Thread Starter DarrenKent

    (@darrenkent)

    Hi Ankit,

    I have updated the plugin but this time spaces is on both sides. I am extremely impressed with this plugin and would like to take pro subscription in future but now i really wanna get rid out of this. I know you are helping me out but this is not working and in mobile view its just popping out. Not looking really good. Please visit my site and suggest.

    Thanks
    Darren

    Thread Starter DarrenKent

    (@darrenkent)

    Hi Ankit,

    Its still now working mate. Can you please look and suggest if i am doing any mistake. Coz I just updated the site but its same and in mobile view its not really looking good.

    Darren

    Plugin Author Ankit Singla

    (@aksingla)

    Hello Darren,

    Please force update to check again. I saw something that wasn’t fixed in the plugin js file, which was pointed out by your request.

    Position issue should be fixed update this update. ??

    Plugin Author Ankit Singla

    (@aksingla)

    Alternatively, you can replace this line in custom.js file of the plugin located in: slick-popup/libs/js/custom.js

    Line no. 166
    var button_pull = button_height/2 - button_width/2;

    Should be changed with:
    var button_pull = button_width/2 - button_height/2;

    Thread Starter DarrenKent

    (@darrenkent)

    Thank you very much Ankit. Its working now. Great support.

    Darren

    Plugin Author Ankit Singla

    (@aksingla)

    Glad that it worked for you.

    Would you consider leaving a review for us, would be real quick:
    https://www.ads-software.com/support/view/plugin-reviews/slick-popup#topic

Viewing 12 replies - 1 through 12 (of 12 total)
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