Problem with sitemaps

  • Resolved Aronu

    (@aronu)


    1 year, 4 months ago

    Hi, upon activating the plugin I am hit with this notice:

    Hey, Ezugo! A problem on your site is preventing sitemaps from functioning properly. Identify and resolve any issues with SmartCrawl’s Sitemap Troubleshooting feature.

    When I try to troubleshoot the error in the settings, I get:

    We’ve detected 1 problem with your sitemap. Click the problem listed below for more information.

    Unknown Error

    We found an issue with your sitemap sitemap.xml, but unfortunately, we couldn’t fix it. Please contact our support.

    Please can you assist me with this?

    • This topic was modified 1 year, 4 months ago by Aronu.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Zafer – WPMU DEV Support

    (@wpmudevsupport15)

    Hi @aronu,

    I hope you are doing well today!

    Please try resaving your permalinks from WordPress Dashboard->Settings->Permalinks->Save changes then try again.

    Please let us know the results accordingly.

    Kind regards,
    Zafer

    Thread Starter Aronu

    (@aronu)

    Hi,

    I did that. It didn’t fix the error.

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @aronu

    Do you have any other plugins related to SEO (especially sitemaps and/or robots.txt) active on site currently? If yes – what is it?

    Could you, please, share a link to your sitemap so we could take a look at it?

    Kind regards,
    Adam

    Thread Starter Aronu

    (@aronu)

    Hi, I was able to narrow down the conflict to this plugin: https://www.ads-software.com/plugins/admin-site-enhancements/

    It has a setting for me to Manage robots.txt. However, I didn’t turn ON that setting. See screenshot: https://imgur.com/a/dkCFJtM

    But if I deactivate the plugin (Admin and Site Enhancements), I stop getting the sitemap error on SmartCrawl.

    How do I resolve this?

    Also here is a link to my sitemap generated by the SmartCrawl Plugin: https://zudamstore.com/sitemap.xml

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @aronu

    Thank you for checking other plugins and letting us know!

    I couldn’t check the sitemap as site is currently under maintenance mode (so I’m blocked) but it actually does help.

    I checked the Admin and Site Enhancements plugin and was able to replicate the issue on my end – happening due to the maintenance mode enabled in this plugin.

    Basically, it’s not really an issue with sitemap but an issue with SmartCrawl and its “Troubleshoot Sitemap” tool not being able to access sitemap for testing. It does that just like it would be an external crawler and so it is blocked by the “maintenance mode”, just like any other “external visitor”.

    That’s also why there’s no more issue when you disable the entire “Admin and Site Enhancements” plugin – site goes out of maintenance mode and sitemap becomes accessible.

    To sum it up, I wouldn’t really worry about it and once you disable maintenance mode (where you are ready for it) the error should be showing up no more – and until then, in this particular case it’s not an indication of real issue with sitemap but rather a “false alert” due to SmartCrawl being blocked (just like search engines and other visitor) from accessing site and sitemap.

    Kind regards,
    Adam

    Thread Starter Aronu

    (@aronu)

    So in summary, the problem is due to the fact I turned on “maintenance mode”.

    Got it.

    Thanks for your assistance.

    • This reply was modified 1 year, 4 months ago by Aronu.
    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @aronu

    Pretty much yes. To be specific – there doesn’t seem to be the problem but rather “false alert”. But yes, this alert is due to maintenance mode.

    Best regards,
    Adam

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @aronu,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open the thread if you need further assistance.

    Regards
    Nithin

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Problem with sitemaps’ is closed to new replies.

Tags