• Resolved Bojan Deni?

    (@evilmc)


    I got today this email from Stripe. How to fix this problem with hooks? How to find where is hook link? Thanx!

    Hi there,

    We’re contacting you because we’ve had some trouble delivering data to a webhook endpoint associated with your LaarVivien account in live mode. Webhooks are used to notify your server about events that happen in your Stripe account, such as a payout completing or an invoice being created. The failing webhook endpoint is https://www.sitename.com/?wc-api=wc_stripe.

    You or someone on your team has added that endpoint in your Stripe webhook settings, which you can view and edit here: https://dashboard.stripe.com/account/webhooks.

    Please note that in most cases a failing webhook does not impact your charges or payouts. However, if you use subscriptions we rely on your webhook endpoint to notify you of new invoices. These invoices may be delayed for up to three days if your webhook is unable to successfully receive them.

    We’ve attempted to notify the endpoint 76 times since March 21, 2018 at 08:04PM. If this endpoint is important to your application, please try and fix the issue. If you do not need the webhook endpoint you can delete it from your Stripe webhook settings. We will stop sending notifications to your webhook by March 30, 2018.

    One recent call to your endpoint returned an HTTP status code 400, However, our webhook systems only treats a webhook as successful if we get back a status code between 200 and 299. You can view the event for this failed notification here: https://dashboard.stripe.com/events/. To acknowledge receipt of a webhook, your endpoint should return a 2xx HTTP status code.

    For more in depth information about how to use webhooks, we recommend taking a look at our documentation: https://stripe.com/docs/webhooks.

    Yours,

    The Stripe team

    • This topic was modified 6 years, 8 months ago by Bojan Deni?.
    • This topic was modified 6 years, 8 months ago by Bojan Deni?.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @evilmc

    This version of the plugin doesn’t use any type of subscription related Stripe web hooks. Please check if you are using any other Stripe plugin where you are having subscription products. Let us know if any help needed.

    so no plans to support webhooks/stripe subscriptions on this plugin?

    Hi @arooni,

    Our premium version supports subscription payments. Please check it out.

    PREMIUM VERSION FEATURES
    Apple Pay Supported: Integrate Apple Pay with Cart and Checkout Page.
    Supports WooCommerce Subscriptions
    More Customisation options.
    Timely compatibility updates and bug fixes.
    Premium support!

    so i can go ahead and delete the web hook for my product if i don’t have any recurring payments?

    Hi @arooni,

    Yes, of course.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Problem with Stripe webhook’ is closed to new replies.