Problem with Tabs template content in Tablet/Mobile view

  • Resolved planetboris

    (@planetboris)


    3 years, 3 months ago

    Hello, I am currently building a website with your Advanced Tabs widget which is a very well designed and excellent plugin. I am using a modal box widget in a template for the Tabs content. I discovered that the trigger for the modal box is not working in Tablet/Mobile view. Just viewing the template by itself, standalone, not in the Tabs widget, the modal trigger works properly, activating the popup. But once it is used within the Tabs widget in Tablet/Mobile view it doesn’t function. But it’s important to note that it does function perfectly in Desktop mode. The issue is only once I switch to Tablet/Mobile view in Elementor. I Hope you can help, thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support AR Rasel

    (@arrasel403)

    Hi @planetboris,

    Hope you are doing well. Sorry for the late reply.
    Can you please share the page URL where you are facing the issues? So that we can check and help you.

    Let us know the update. Thanks!

    Thread Starter planetboris

    (@planetboris)

    Hi Rasel, please see here: https://mokouzin.com/lyrics-home-ea-oct-14/
    Not all the Tab items have Modal Box buttons. You can try 1 and 9 for example,
    and you can see they work in Desktop mode but not in Tablet view.
    Hope you can help. Cheers

    Plugin Support AR Rasel

    (@arrasel403)

    Hi @planetboris,

    Sorry for the late reply. And thanks for sharing the page URL.
    It seems really very strange. We need to check this issue more deeply.
    Please create a support ticket here.

    Our support team will check and get back to you as soon as possible.

    Thanks for your patience!

    Thread Starter planetboris

    (@planetboris)

    Ok, I created a support ticket as suggested. Thank you Rasel!
    Cheers

    Plugin Support AR Rasel

    (@arrasel403)

    Hi @planetboris,

    Thanks for creating a ticket. Our support team will get back to you as soon as possible. And you can continue over there.

    Have a good day!

    Thread Starter planetboris

    (@planetboris)

    Thx Rasel, you too!

Viewing 6 replies - 1 through 6 (of 6 total)
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