Problem with the cart

  • Resolved kroz

    (@kroz)


    4 years ago

    When the shipping costs are updated it is not updated in the cart, i add a product and modify in it the shipping costs, i had a product in my cart, i reload it and the shipping costs are the old cost.

Viewing 15 replies - 1 through 15 (of 22 total)
  • Plugin Author innozilla

    (@innozilla)

    Hi @kroz,

    please check other shipping zone that conflicts with the plugin. usually other 3rd part plugins conflicts with this.

    also may I ask is this is free or PRO version?

    Thanks

    Thread Starter kroz

    (@kroz)

    The shipping zone are all with “*” in the shipping costs, when i add the same product to the cart or update the shipping zone it update the shipping costs.

    Its the free version

    • This reply was modified 4 years ago by kroz.
    Plugin Author innozilla

    (@innozilla)

    Hi @kroz,

    Please go to WooCommerce->Settings->Shipping Tab->Innozilla per product shipping

    be sure that Stand Alone Method must me enabled then click save.

    note: please save again even it has been enabled by default.

    let me know if it works

    Thanks

    • This reply was modified 4 years ago by innozilla.
    Thread Starter kroz

    (@kroz)

    Image 1
    image 2
    image 3
    image 4
    image5

    I made a small change in the color of the columns and the names to Spanish without more, anyway, I tried the plugin in a wordpress with the plugin unmodified and it did not work either

    Plugin Author innozilla

    (@innozilla)

    @kroz

    please try my instructions above.

    sorry I edited the post above.

    Thanks

    Thread Starter kroz

    (@kroz)

    image shipping

    Is enabled

    Plugin Author innozilla

    (@innozilla)

    @kroz

    have you saved it again? please see note above.

    i just tried this on a fresh wordpress and it works fine.

    Thread Starter kroz

    (@kroz)

    Yes i did and nothing.

    I am using the last update of wordpress, this could be the problem?

    Plugin Author innozilla

    (@innozilla)

    @kroz

    Nope, I just tested it now with the latest WordPress and WooCoomerce and it work well.

    maybe a theme or another plugin is conflicting with it. please try using the default WordPress theme and deactivating woocommerce related plugins and try again.

    Plugin Author innozilla

    (@innozilla)

    @kroz

    also I have noticed in your screenshots that my plugin turned to color green instead to purple. I think you have another plugin or theme that is making the plugin not working.

    Thread Starter kroz

    (@kroz)

    I am using these plugins:

    plugin1
    plugin2
    plugins3
    plugins4

    The plugins with the checkbox in green are disabled.

    Plugin Author innozilla

    (@innozilla)

    @kroz

    That is why… you have many 3rd party plugins that may cause the conflict. one example is WCFM plugins.

    you can try per product shipping on a fresh wordpress and woocommerce and check if it works.

    if you really need to use this plugin you may need to find a developer/professional to troubleshoot the issue because mainly this is not an issue of our plugin.

    Thread Starter kroz

    (@kroz)

    The innozilla is enabled

    • This reply was modified 4 years ago by kroz.
    Thread Starter kroz

    (@kroz)

    The problem is possible with WCFM?

    Plugin Author innozilla

    (@innozilla)

    @kroz

    Maybe, while checking you have a lot of plugin not just the WCFM, we cannot troubleshoot if you have many 3rd party plugin installed. cause there will be a lot of reasons while it is not working because of it.

Viewing 15 replies - 1 through 15 (of 22 total)
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