Problem with The Event Calendar after updating 6.5.1 version

  • Resolved strahinjao

    (@strahinjao)


    5 months, 2 weeks ago

    I have problem with The Event Calendar after updating 6.5.1 version. At the very beginning of the main page that shows events that can be in list, month, day view there are 3 black big circles and written ‘Loading view…’, the rest is also disturbed, also the settings of The Events Calendar are no longer the same, the icon for Event Tickets is huge. I took all the conflict testing steps, and nothing changes. I also checked if it works on Mac, and everything is fine there, but not on Windows PC.
    The only thing left for me to do is to ask for help?

    WordPress – 6.5.4

    Hestia – 3.1.8

    The Events Calendar – 6.5.1

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter strahinjao

    (@strahinjao)

    I’ve also got back to previous version. And I hope they’ll find a solution.

    Same issue here. All of our site’s calendars broken after the update.

    We do have WordPress in a subfolder, and I noticed that all the asset paths were trying to load site.com/wordpress/wp-content/plugins... instead of what they did before, and the correct path: site.com/wp-content/plugins

    Plugin Support iammarta

    (@iammarta)

    Hi @strahinjao ,

    Thanks for reaching out!

    We are already aware of the problem, and our development team is diligently working on a solution to get it fixed as soon as possible.

    Your case has been added to our internal ticket [TEC-5104],? and we will keep you updated on the progress.

    Best regards,
    Marta

    Same here, broke all 12 of our sites. Glad its under review.

    Thread Starter strahinjao

    (@strahinjao)

    Hi @iammarta,

    Thanks for reply!

    I’m looking forward to a quick resolving of the problem.

    Best regards,

    Strahinja

    Rolled back too.

    On a broken site, “view source” and observe the paths The Event Calendar is using for CSS, etc.

    All paths used by TEC are missing slashes in the base path used in the href.

    Plugin Author Gustavo Bordoni

    (@bordoni)

    We shipped a version today 6.5.1.1 with a solution to the problem to most customers, but if you are using a Windows IIS server it might still see a different problem that we are working on a second release to fix.

    I would love to check if your problem is resolved by the release I mentioned.

    Thread Starter strahinjao

    (@strahinjao)

    Hi @bordoni,

    I updated to that version – unfortunately it’s still the same.

    Best regards,

    Strahinja

    Plugin Author Gustavo Bordoni

    (@bordoni)

    Thank you so much for the report, we shipped a new version 6.5.1.3 just to make sure one last bug we found is resolved.

    I am marking this as resolved but if it’s not please let me know and I will continue to work on it early next week.

    Thread Starter strahinjao

    (@strahinjao)

    I immediately checked and now everything is back to normal. Thank you.

    Plugin Support Darian

    (@d0153)

    Hi @strahinjao

    Thanks for your confirmation and I’m glad that it is now working.

    If you have a minute, a great review from you would be amazing!

    https://www.ads-software.com/support/plugin/the-events-calendar/reviews/

Viewing 11 replies - 1 through 11 (of 11 total)
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