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Resolved danialemran
(@danialemran)

6 months, 3 weeks ago

Hi,

I am using this plugin to create header and footer. The header is having a little issue. When I open the website there is a flicking for a little time and it shows a submenu on mobile and blank white space on the desktop for a second.

It just does not give a good impression to the client and the visitors. Kindly guide us on that or if it is an issue on your side please provide the update.

Thanks and Regards,

Muhammad Danial Emran

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

01andrey
(@01andrey)

6 months, 3 weeks ago

https://www.ads-software.com/support/topic/elementor-menu-shows-submenus-when-the-page-loads/

vallesierra7
(@vallesierra7)

6 months, 3 weeks ago

I am really concerned that this error has been occurring for more than 2 months and they have not updated with the correction, I think that by installing “Elementor Header & Footer Builder” it is because we trust this great plugin, for now I do not notice from You have a commitment as to when it will be ready, you have not even mentioned it.
Unfortunately, if they continue like this we will have to look for another plugin.

Plugin Support Herman Asrori (BSF)
(@bsfherman)

6 months, 1 week ago

Hi,

Are you still facing the same thing with the latest version of this plugin?

I look forward to hearing from you.

Kind regards,
Herman ??

Thread Starter danialemran
(@danialemran)

6 months, 1 week ago

Hi,

Yes, I am still facing the issue with the updated version.

Kindly guide on how to fix that issue.

Regards,

Muhammad Danial Emran

Plugin Support Herman Asrori (BSF)
(@bsfherman)

6 months ago

Hi @danialemran,

Please update the plugin to the latest version, which currently is v1.6.34, we released a few days back and everything should fine.

Please let us know how you go.

Kind regards,
Herman ??

Thread Starter danialemran
(@danialemran)

6 months ago

Hi,

Thank You, it is working now.

I have a request that kindly try to reply fast to the support tickets please.

Regards,

Muhammad Danial Emran

Plugin Support Herman Asrori (BSF)
(@bsfherman)

6 months ago

Hi @danialemran,

Thanks for confirming the fix!

As regards to the support, please refer to these thread.

Kind regards,
Herman ??

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Problem With The Header’ is closed to new replies.