Problem with the latest version

  • Hi,

    I installed the latest version 2.8.9 but wordpress backend does not work, the latest posts cannot be opened and when I click on the post name it downloads a php file, it does the same thing if I publish a new post. I tried the previous version 2.8.8 but it does the same problem, i think it doesn’t work with wordpress upgrade to 5.8.3
    Thank you

    • This topic was modified 2 years, 10 months ago by gicore.
    • This topic was modified 2 years, 10 months ago by gicore.
    • This topic was modified 2 years, 10 months ago by gicore.
Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author webbistro

    (@webbistro)

    Hi,

    It is quite unexpected behavior. What are the versions of WP and PHP? Have you tried to deactivate the plugin? Do you have any debug log on your website?

    Best,
    -Nadia

    Thread Starter gicore

    (@gicore)

    Hi Nadia,

    Wordpress 5.8.3
    PHP 7.3.33
    if I deactivate the plugin I have no problems
    maybe I need to update the php
    no I’m sorry I will activate the debug log
    ??

    Plugin Author webbistro

    (@webbistro)

    Thank you. Hmm, very strange issue. PHP version is just fine. The plugin definitely works with WP 5.8.3, I tested it on a few installations.

    Can you please deactivate all other plugins temporarily to see if some of them affect the issue in any way?

    Also, is this a development version of your website? Would you mind providing access to its admin?

    Thread Starter gicore

    (@gicore)

    Thanks to you,
    i have think as you have told of to disable all other plugin, I will itdo tomorow, I am not the owner of the site and for now I cannot give access authorization sorry but I will let you know, if you give me a mail I send you the screens
    Good nigth ??

    Plugin Author webbistro

    (@webbistro)

    Of course, it’s [email protected]
    Please email me tomorrow, we will try to figure out what’s wrong.

    Best,
    -Nadia

    Thread Starter gicore

    (@gicore)

    Good morning Nadia,

    I tried as you told me, I disabled some plugin, surely there is incompatibility “for my wordpress” with plugin “Co-Authors Plus” when i disable it I can to create new post without problems, but some post previously created “from a date” not work.
    I’ll try to know something more.
    PS. This problem is only with the post not with the page.

    Gianluca

    Plugin Author webbistro

    (@webbistro)

    Hi Gianluca,

    Thank you for more information! So, when EML is active along with Co-Authors Plus then you are experiencing issues with posts, correct?

    Best,
    -Nadia

    Thread Starter gicore

    (@gicore)

    Yes, right
    for me, i don’t know if is a general problem

    • This reply was modified 2 years, 10 months ago by gicore.
    Plugin Author webbistro

    (@webbistro)

    Hi Gianluca,

    I just installed Co-Authors Plus and it works without a hassle with EML in my test environment.

    I still need either the debug log or access to any development copy of your website with the problem reproduced on it.

    Best,
    -Nadia

    Thread Starter gicore

    (@gicore)

    hi,
    in this moment i can’t put hand to the sito
    but as soon as possible i send you the debug.log file,
    very good assistence Nadia

    I will wtite you for email

    Thank much
    Ganluca

Viewing 10 replies - 1 through 10 (of 10 total)
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