• Resolved xfunio

    (@xfunio)


    I have a problem with the mobile menu. The menu works only once the logo is displayed and the close button is missing. On other theme it’s ok but on current Phlox it doesn’t work.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Moin Munna

    (@moinmunna)

    Hello @xfunio,

    Thanks for reaching out to us!

    From the information you have shared I have understand that you have a conflict on your site that is occuring between the theme and Elementskit. Kindly share the link and I’ll try to give you a solution ASAP.

    Best regards,

    Moin

    Thread Starter xfunio

    (@xfunio)

    Hello
    Link https://bsl.dkonto.pl/
    problems in mobile menu

    Plugin Support Moin Munna

    (@moinmunna)

    Hello @xfunio,

    I have tested the issue on your site and somehow the markup for the close menu section is not rendering. There maybe a conflict on your site. You can run a conflict test on your site to determine what actually causes the issue.

    To do so, first of all, switch your theme to a default theme like 2020 or Hello Elementor and check if the issue still persists. If that solves your issue, that means the issue is related to the theme you are using.

    If switching to the default theme also doesn’t help, then please check if there are any conflicts between the installed plugin. To troubleshoot the issue, please deactivate other plugins except for Elementor, and Elementskit to check if the issue still persists. If that solves your problem, activate the plugins one by one, and continue checking the issue In this way you will be able to detect which one causes the problem.

    Let me know your findings after performing the conflict test.

    Best Regards,
    Moin

    Thread Starter xfunio

    (@xfunio)

    On another theme it’s ok. However, I would like it to work properly on this.

    Plugin Support Moin Munna

    (@moinmunna)

    Hello @xfunio,

    I understand your concern. Somehow the Theme is stopping the close menu section to render in the frontend. As we don’t have any idea about their codes kindly contact the theme author. I hope they will be able to redirect you in the right direction.

    Let us know if you have other queries.

    Best Regards,
    Moin

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Problem with the mobile menu ( no close button, no logo)’ is closed to new replies.