Problem with the plugin settings

  • miky990t

    (@miky990t)


    2 years ago

    In the plugin settings, signup form setting section, I can’t make change in the visual Signup Response Email, Signup Thanks Message or Signup Notification Email boxes. I can’t type and it looks like there is a problem. I turned off all the plugin and used the default theme but still the same.

    I am able to type in the Text section but not the Visual one.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author xnau webdesign

    (@xnau)

    This is due to a jacascript error of some kind. You did the right thing testing it with other plugins off and a stock theme.

    Make sure you’re using the latest version of WordPress and Participants Database. If that is all good, then the next thing to do is to open your browser developer tools and check the “console” when loading the settings page. If there are no errors in the console, try testing the rich text editor, that may bring in the error.

    Thread Starter miky990t

    (@miky990t)

    Found 2 in the console but not sure what they are!

    DevTools failed to load source map: Could not load content for chrome-extension://cfhdojbkjhnklbpkdaibdccddilifddb/browser-polyfill.js.map: System error: net::ERR_FILE_NOT_FOUND
load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-tabs,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-resizable,jquery-ui-&load%5Bchunk_1%5D=draggable,jquery-ui-controlgroup,jquery-ui-checkboxradio,jquery-ui-button,jquery-ui-dialog&ver=6.1.1:5 JQMIGRATE: Migrate is installed, version 3.3.2
11DevTools failed to load source map: Could not load content for chrome-extension://cfhdojbkjhnklbpkdaibdccddilifddb/browser-polyfill.js.map: System error: net::ERR_FILE_NOT_FOUND

    I turned off all chrome extension and I tried it on Firefox and Opera browsers but not sort it.

    • This reply was modified 2 years ago by miky990t.
    Plugin Author xnau webdesign

    (@xnau)

    There’s nothing specific there, but you should make sure you have the latest version of WordPress installed (6.1.1) and possibly reinstall it (which you can do on the admin WordPress Updates page).

    Thread Starter miky990t

    (@miky990t)

    unfortunately nothing is working for me. Tried all steps you advised and more. Anyway it is ok as long as I can edit in the text mode
    thanks for your support

    Plugin Author xnau webdesign

    (@xnau)

    Well, I’m sorry you weren’t able to get it working.

Viewing 5 replies - 1 through 5 (of 5 total)
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