Problem with total event fee adding GST in Paypal

  • Resolved kyegirl

    (@kyegirl)


    10 years, 10 months ago

    I’ve done this before for my course website so I don’t know why I can’t figure it out here. I suspect it’s the plugin setup.

    I have GST on my totals as I’m in Australia. I’ve set that up in Paypal fine. On my course website, I ensure that the cost before GST is sent to Paypal and then it adds the right GST and the invoice the buyer gets is correct.

    But I can’t get that to work with this plugin. In the fees section, I have the cost of the event without GST added.

    Then when the person registers, it has Registration fee <amount without GST>, Sales Tax <GST amount>, Total <Total with GST>.

    Then when it goes to Paypal, it pulls in the Total cost rather than the Registration fee minus tax. So Paypal adds tax on top of that amount. I would prefer that the pre-tax amount went to Paypal, so Paypal could then add the tax amount on top.

    I know this is an American system so it may not be possible, but let me know if there’s a workaround. Just having the total rego fee as the amount without tax isn’t feasible because it’s misleading to the customer. Thanks

    https://www.ads-software.com/plugins/event-registration/

Viewing 1 replies (of 1 total)
  • Plugin Author avdude

    (@avdude)

    The plugin includes the tax when sending to paypal(or other payment vendors) as it is a single total transaction. If you want to track the tax on your paypal, do not include it in the registration page.

Viewing 1 replies (of 1 total)
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