• Resolved djey83

    (@djey83)


    Hello since version 5.7.3, formatting no longer takes line breaks when receiving a response from the contact form.

    I went back to version 5.7.2 and it works again.

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where can we see the website in question?

    I am having the same issue

    Hi there,

    I’m having the same issue with all of the websites sinds the update to version 5.7.3

    Hi,

    Because of the hint I didn’t do an update. But today I did it anyway – There are no corresponding problems here.

    Update 5.7.3 works for me without problems. However, I receive the corresponding emails in plain/text format …

    Greetings

    Correct, that is what is meant by @djey83. There is no html.

    it looks like this now:

    Van: Mark Onderwerp: Offerte aanvragen Berichtinhoud: Naam: Mark Adres: Maasstraat 477 Postcode: 1823xr WoonplaatsL Alkmaar Mobiel: 0652521889 Email: [email protected]: Offerte aanvragen Hoofdaansluiting zit: de meterkast Moeten er UTP/data kabels getrokken worden?: Ja Geschatte aantal meters UTP/data kabel:59 UTP kabels afmonteren met een data wandcontactdoos?: Ja Zo ja, hoeveel data wandcontactdozen: 5 Moeten er coax kabels getrokken worden?: Nee

    should be like this:

    From: name name?
    
    
    subject: Offerte aanvragen?
    
    subject: something
    Name: bla bla
    Adress: somewhere 22
    Postalcode: 1155 bbl
    
    
    message:
    bla bla
    
    Ga je akkoord met de Privacy statement: [radio-983]
    • This reply was modified 1 year, 10 months ago by jedimarv.
    • This reply was modified 1 year, 10 months ago by jedimarv.
    • This reply was modified 1 year, 10 months ago by jedimarv.
    Michael

    (@michael-luther)

    Probably it is because you have updated from a version before 3.6.4. In version 3.7 I have also reformatted some things.

    Can everyone having this issue please confirm the following:

    1. You have selected the option Use HTML content type for the messages in question
    2. There is no code on your site that might be removing any relevant filters, such as wpautop, from being applied

    Hi,

    I switched to HTML and tested it.

    But for me the HTML view works as it should!

    Looks perfect in Check & Log Email and in Thunderbird … at least for me.

    Greetings

    I am having the exact same problem. I have tried both to select and deselect HTML content type. I have tried with and without html code in the message. But it every time comes all in one line.

    When I uncheck the box, use html, it works fine. When I check it, it shows plain text in my outlook and gmail email box.

    Hi,

    since I have no problems, my system looks like this:

    Before v5.7.3, v5.7.2 was active.
    WP 6.1.1
    PHP 7.4.30

    Source text of the received email (abbreviated). If this information can be helpful …

    
    Content-Type: text/html; charset=UTF-8
    Content-Transfer-Encoding: 8bit
    
    <!doctype html>
    <html xmlns="https://www.w3.org/1999/xhtml" dir="ltr" lang="de-DE">
    <head>
    <title> ...</title>
    </head>
    <body>
    <p>Hola ...,
    </p>
    <p>Vielen Dank ...
    </p>
    <p>Wir haben ...
    </p>
    
    etc.
    
    <p>PS: ...<br />
    ... 
    </p>
    <p>----- Kopie Ihrer Nachricht an uns -----
    </p>
    <p>Von: ...<br />
    Telefon: ...<br />
    </p>
    
    etc.
    
    <p>----- Ende Ihrer Mitteilung -----
    </p>
    <p>--<br />
    </p></body>
    </html>

    Greetings

Viewing 12 replies - 1 through 12 (of 12 total)
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