Problem with variation ID when creating the product catalogue

Hi,

Could you please help me asap?
I see in my Facebook catalogue that the product is duplicated:
– one time the product with two variations (40g and 100g)
– one time the product with only the 40g variation

Why is that and how to solve this problem?

Thank you very much in advance for your quick help.

Hi,

sorry for the late response here!

I checked in your website and I don’t see the duplicated product. So, my only suggestion would be checking in your business manager and check that you have only one feed inside the catalog associated to your pixel. My fear is that you have the same feed doubled inside the catalog or you have more catalogs with same products.

Hi,

I verified and I only have 1 feed inside the catalogue associated with my pixel in my business manager.
I checked the product feed created by Pixel Caffeine and the product appears twice:

This is the incorrect entry:

<entry>
<g:id>485</g:id>
<g:title>
<![CDATA[ Matcha bio for Cooking Premium Culinary Grade ]]>
</g:title>
<g:description>
<![CDATA[ 100% bio et 100% japonais, le thé Matcha IRO for Cooking est idéal pour toutes vos préparations culinaires ou pour faire un délicieux Matcha Latte. La saveur riche et la couleur éclatante de notre thé Matcha bio culinaire de qualité supérieure sublimeront vos recettes aussi bien sucrées que salées. Le thé Matcha IRO for Cooking est disponible en sachet de 40g ou de 100g. ]]>
</g:description>
<g:link>https://www.matcha-iro.com/shop/matcha/matcha-bio-for-cooking/</g:link&gt;
<g:brand>IRO</g:brand>
<g:condition>new</g:condition>
<g:availability>in stock</g:availability>
<g:price>18.9 EUR</g:price>
<g:checkout_url>https://www.matcha-iro.com/shop/matcha/matcha-bio-for-cooking/</g:checkout_url&gt;
<g:image_link>https://www.matcha-iro.com/wp-content/uploads/2020/06/Thé-Matcha-bio-IRO-for-Cooking-Premium-Culinary-Grade-100g-recto.jpg</g:image_link&gt;
<g:additional_image_link>https://www.matcha-iro.com/wp-content/uploads/2020/06/Thé-Matcha-bio-IRO-for-Cooking-Premium-Culinary-Grade-40g-recto.jpg</g:additional_image_link&gt;
<g:additional_image_link>https://www.matcha-iro.com/wp-content/uploads/2020/06/Thé-Matcha-bio-IRO-for-Cooking-Premium-Culinary-Grade-40g-verso.jpg</g:additional_image_link&gt;
<g:additional_image_link>https://www.matcha-iro.com/wp-content/uploads/2020/06/Thé-Matcha-bio-IRO-for-Cooking-Premium-Culinary-Grade-40g-et-100g-recto.jpg</g:additional_image_link&gt;
<g:additional_image_link>https://www.matcha-iro.com/wp-content/uploads/2016/12/The-Matcha-IRO-for-Cooking-bio-100g-packshot-biscuit.jpg</g:additional_image_link&gt;
<g:additional_image_link>https://www.matcha-iro.com/wp-content/uploads/2016/12/The-Matcha-IRO-for-Cooking-bio-100g-packshot-arriere-2.jpg</g:additional_image_link&gt;
<g:google_product_category>Food, Beverages & Tobacco > Beverages > Tea & Infusions</g:google_product_category>
</entry>

In this entry you can see that the ID is “485”.
There should not be an ID “485”.
This is the ID of the “parent” product (this is the ID that WooCommerce gives to the “parent product”) but the “parent” product should not appear into the feed. Only the two variations of that product should appear into the feed (the two vairations have ID “MAT002” and “MAT004” and they appear into the feed.
But since the “parent” product ID also appears into the feed, it is “doubled”.
So there is a problem in your plugin who should not show the “parent” product into the feed.
Could you please correct that?

I also noticed that there is a second problem with the variations: for this product, there are 2 variations which are “40g” and “100g”. But those variations do not appear into the title of the products in the Facebook catalogue so in the Facebook I see one product which is “Matcha bio for Cooking Premium Culinary Grade” with the price of 18,90€ and one product which is also “Matcha bio for Cooking Premium Culinary Grade” witeh the price of 39,90€ whereas the first product should be “Matcha bio for Cooking Premium Culinary Grade 40g” (since it is the 40g variation) and the second product should be “Matcha bio for Cooking Premium Culinary Grade 100g” (since it’s the 100g variation).
Could you please also solve this problem into your plugin?

Thank you very much in advance for your answer/help.

Hi,

Could you please help me asap with this issue?
Why does the parent ID appears as a product into the feed?
How can I do to make it disappear from the product feed and only have the 2 variations?

Thank you in advance for your help with this issue.