• Resolved marinow1991

    (@marinow1991)


    Hello,

    We sold shoes and our products are variations.
    Right now when I activate the ViewContent event and in the meta pixel for content_ids I see the ID of the parent product.
    The problem is that the parent product itself is not a product and there is no way to load it into my facebook catalog.
    Accordingly, when I want to do remarketing, the pixel reports that, for example, a product that is not in the catalog was viewed.

    I don’t know if I explained well for this I will also describe it with an example –

    For example, we have shoes in sizes 36, 37 and 38.
    ID:
    Parental – 5000
    36 – 5001
    37 – 5002
    38 – 5003
    ————
    When we open the product page in content_ids we have id- 5000
    ———–
    Yes, but in the catalog we only have products with the ID 5001,5002,5003.
    ————-

    How can we solve this problem?
    I found a solution in another pixel plugin and it does like this:
    In content_ids
    outputs all variant IDs.
    I am attaching a photo. https://prnt.sc/a4y94i_4dgxr
    I really think it’s important to solve this problem ??

    Greetings`

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