PROBLEM WITH VAT

  • Amaia

    (@amaiaesteban)


    7 years ago

    I need the VAT to appear on the invoice but this appears:

    Subtotal € 49.95
    Shipping € 5.00 via Shipment
    ordinary to the
    Peninsula 24-48h
    Total € 54.95 (includes € 0.00
    VAT)

    In the shopping cart if I get the VAT

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    Hello,
    The PDF invoice plugin gets all this information from the order, could you check the order details in the WooCommerce backend to check this? Could you show a screenshot of the totals you’re seeing there?

    Let me know what you find!
    Ewout

    Thread Starter Amaia

    (@amaiaesteban)

    It doesn′t let me send you screenshots here

    TOTAL OF THE CART
    SUBTOTAL € 49.95
    SHIPPING Ordinary shipping to Gipuzkoa 24-48h: € 4.50
    TOTAL € 54.45 (includes € 8.67 VAT)

    In the invoice appears
    Subtotal € 49.95
    Shipping € 5.00 via Shipment
    ordinary to the
    Peninsula 24-48h
    Total € 54.95 (includes € 0.00 VAT)

    Plugin Contributor kluver

    (@kluver)

    Hi @amaiaesteban

    To see what is going on we do need a screenshot of your order in the backend (dashboard) of your site. You can use a service like Imgur or Lightshot to send us a link.

    We love to hear from you!

    With kind regards,

    Michael

Viewing 3 replies - 1 through 3 (of 3 total)
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