Problem with video background

  • Resolved alexsusorov

    (@alexsusorov)


    7 years, 9 months ago

    Trying to make a header with a video background. I’m uploading a video file and a cover image. The cover is displayed on the page, but video playback does not start. Video file downloaded from YouTube (MP4). If I use video from YouTube (by URL), it does not work either. Checked in different browsers. What could be the problem?

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @alexsusorov,

    Is the site online so I can take a quick look?

    Thread Starter alexsusorov

    (@alexsusorov)

    I sent you an email with a link to the site. Thanks for the help.

    What was the solution? I have the same problem. Videos I’ve had work with other themes are not showing in One Page Express.

    UPDATE: It does work if I give an URL to a YouTube video. If I give an URL to an MP4 it doesn’t work. If I select a locally-stored MP4, it does not work. When I save and then return to the header settings, if I selected a local video file, it will not persist in the settings.

    • This reply was modified 7 years, 9 months ago by jamessnell.

    Hi,

    This is a bug in the theme. There will be an update available today or tomorrow and it will include the fix for this.

    I’m marking this issue as resolved. If you still have problems, please let me know.

Viewing 5 replies - 1 through 5 (of 5 total)
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