[NSFW] problem with view of atributes in order messages
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Hello,
After last update of WC I see in emails with info about order in example variant products with 2 parameters of attributes , system use in emails , as names of defined values of attributes in description of ordered product, system use slugs of names that values of attributes. I use Polylang plugin with 3 languages
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Hi there!
Thanks for reaching out.
After last update of WC I see in emails with info about order in example variant products with 2 parameters of attributes , system use in emails , as names of defined values of attributes in description of ordered product
Could you please send us a screenshot so we can investigate this further?
I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread. It works with Chrome, Firefox, Safari, and Edge browsers.
Could you please also share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
Cheers.
Hi,
Thank you for your fast response.
Definition of “Length” in attributes: https://snipboard.io/4OXsTR.jpg
Parameter Length in email to customer:
Length: 7-7-m-frSystem status:
### WordPress Environment ### WC Version: 6.8.2 REST API Version: ? 6.8.2 WC Blocks Version: ? 8.0.0 Action Scheduler Version: ? 3.4.0 Log Directory Writable: ? WP Version: 6.0.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: en_GB External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 8.0.22 PHP Post Max Size: 128 MB PHP Time Limit: 180 PHP Max Input Vars: 10000 cURL Version: 7.71.0 OpenSSL/1.1.1p SUHOSIN Installed: – MySQL Version: 10.4.25-MariaDB-cll-lve Max Upload Size: 128 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 6.8.2 WC Database Prefix: wp_ Total Database Size: 42.86MB Database Data Size: 34.29MB Database Index Size: 8.57MB wp_woocommerce_sessions: Data: 2.16MB + Index: 0.08MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.11MB + Index: 0.05MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.52MB + Index: 0.41MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + 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Engine InnoDB wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wfstatus: Data: 0.11MB + Index: 0.09MB + Engine InnoDB wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woo_shippment_provider: Data: 0.08MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 220 bsf-sidebar: 1 condition_group: 7 custom_css: 3 elementor_library: 1 foogallery: 5 forminator_forms: 1 language_switcher: 3 nav_menu_item: 38 oembed_cache: 4 page: 35 polylang_mo: 5 post: 25 product: 48 product_variation: 207 ris_gallery: 1 shop_coupon: 1 shop_order: 331 shop_order_refund: 8 shopmagic_automation: 5 sidebar: 1 wp_global_styles: 1 wpcf7_contact_form: 3 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (30) ### Polylang: by WP SYNTEX – 3.2.5 AddToAny Share Buttons: by AddToAny – 1.8.5 Autoptimize: by Frank Goossens (futtta) – 3.1.1.1 Classic Widgets: by WordPress Contributors – 0.3 Code Snippets: by Code Snippets Pro – 3.2.0 Contact Form 7: by Takayuki Miyoshi – 5.6.2 Currency Switcher for WooCommerce Pro: by WP Wham – 2.15.1 Custom Shipping Methods for WooCommerce: by Imaginate Solutions – 1.8.0 Enable Media Replace: by ShortPixel – 3.6.3 EU Cookie Law: by Alex Moss Marco Milesi – 3.1.6 EU/UK VAT for WooCommerce: by WPWhale – 2.7.2 Image optimisation service by Optimole: by Optimole – 3.4.5 Otter – Page Builder Blocks & Extensions for Gutenberg: by ThemeIsle – 2.0.13 Polylang for WooCommerce: by WP SYNTEX – 1.7 Product Video Gallery for Woocommerce: by NikHiL Gadhiya – 1.3.4 Rank Math SEO: by Rank Math – 1.0.96 ShopMagic Abandoned Carts: by WP Desk – 2.1.2 ShopMagic Delayed Actions: by WP Desk – 3.0.10 ShopMagic for WooCommerce: by WP Desk – 2.37.13 ShopMagic Review Requests: by WP Desk – 2.6.7 Advanced Shipment Tracking for WooCommerce: by zorem – 3.4.7 Product Feed PRO for WooCommerce: by AdTribes.io – 11.8.4 WooCommerce Stripe Gateway: by WooCommerce – 6.6.0 Pixel Manager for WooCommerce: by SweetCode – 1.19.4 WooCommerce PayPal Payments: by WooCommerce – 1.9.2 WooCommerce: by Automattic – 6.8.2 Wordfence Security: by Wordfence – 7.6.0 WP Super Cache: by Automattic – 1.8 WP-Sweep: by Lester 'GaMerZ' Chan – 1.1.5 ReCaptcha v2 for Contact Form 7: by IQComputing – 1.4.3 ### Inactive Plugins (1) ### Autoptimize CriticalCSS.com Power-Up: by Deny Dias & Optimizing Matters – 1.19.0 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Must Use Plugins (1) ### WordPress automation by >Aplikacje_cyberFolks: by – ### Settings ### API Enabled: – Force SSL: – Currency: PLN (z?) Currency Position: right_space Thousand Separator: Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: simple (simple) variable (variable) Taxonomies: Product Visibility: featured (featured) outofstock (outofstock) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #8 - /shop/ Basket: #9 - /basket/ Checkout: #10 - /checkout/ My account: #11 - /my-account/ Terms and conditions: #552 - /shopping-regulations/ ### Theme ### Name: Neve Version: 3.3.6 Author URL: https://themeisle.com Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: neve/woocommerce/product-searchform.php ### WC Pages Translations ### Shop base: ? Cart: ? Checkout: ? My account: ? ### Currency Switcher Settings ### Currency Switcher for WooCommerce Pro: yes License Key: (set) Currency switcher on per product basis: no Revert to shop's default currency on checkout: no Apply currency conversion to fixed amount coupons: yes Add currency selector for fixed amount coupons: no Apply currency conversion to shipping amount: yes Apply currency conversion to minimum order amount required for free shipping: yes Apply currency conversion to cart fees: yes Apply currency conversion to WooCommerce Price Filter Widget: yes Switcher placement: Array ( ) Switcher wrapper: %currency_switcher% Switcher item format: %currency_name% Link list switcher separator: Reposition page after currency switch: no Rounding: round Number of decimals: 2 Make "pretty price": no Apply rounding and "pretty price" to shipping rates: no Apply rounding and "pretty price" to shop's default currency: no Order currency: no Format price: no Currencies: Currency (shop's default): [PLN] Polish z?oty Total additional currencies: 24 Additional currency #1: yes alg_currency_switcher_currency_1: AUD Additional currency #2: no alg_currency_switcher_currency_2: BRL Additional currency #3: yes alg_currency_switcher_currency_3: CAD Additional currency #4: no alg_currency_switcher_currency_4: MXN Additional currency #5: yes alg_currency_switcher_currency_5: NZD Additional currency #6: no alg_currency_switcher_currency_6: HKD Additional currency #7: no alg_currency_switcher_currency_7: SGD Additional currency #8: yes alg_currency_switcher_currency_8: USD Additional currency #9: yes alg_currency_switcher_currency_9: EUR Additional currency #10: yes alg_currency_switcher_currency_10: JPY Additional currency #11: no alg_currency_switcher_currency_11: TRY Additional currency #12: yes alg_currency_switcher_currency_12: NOK Additional currency #13: no alg_currency_switcher_currency_13: CZK Additional currency #14: yes alg_currency_switcher_currency_14: DKK Additional currency #15: no alg_currency_switcher_currency_15: HUF Additional currency #16: no alg_currency_switcher_currency_16: ILS Additional currency #17: no alg_currency_switcher_currency_17: MYR Additional currency #18: no alg_currency_switcher_currency_18: PHP Additional currency #19: yes alg_currency_switcher_currency_19: SEK Additional currency #20: yes alg_currency_switcher_currency_20: CHF Additional currency #21: no alg_currency_switcher_currency_21: TWD Additional currency #22: no alg_currency_switcher_currency_22: THB Additional currency #23: yes alg_currency_switcher_currency_23: GBP Additional currency #24: no alg_currency_switcher_currency_24: RUB Exchange Rates: Exchange rates updates: daily Exchange rates server: ecb Free Currency Converter API Key: not set CoinMarketCap API Key: Exchange rates offset: 4 #1 PLN/AUD (Australian dollar): 0.31844384 alg_currency_switcher_exchange_rate_server_PLN_AUD: default alg_currency_switcher_exchange_rate_offset_type_PLN_AUD: default percent: 0 #2 PLN/CAD (Canadian dollar): 0.285501372 alg_currency_switcher_exchange_rate_server_PLN_CAD: default alg_currency_switcher_exchange_rate_offset_type_PLN_CAD: default percent: 0 #3 PLN/NZD (New Zealand dollar): 0.3573698648 alg_currency_switcher_exchange_rate_server_PLN_NZD: default alg_currency_switcher_exchange_rate_offset_type_PLN_NZD: default percent: 0 #4 PLN/USD (United States (US) dollar): 0.2188712344 alg_currency_switcher_exchange_rate_server_PLN_USD: default alg_currency_switcher_exchange_rate_offset_type_PLN_USD: default percent: 0 #5 PLN/EUR (Euro): 0.2191780864 alg_currency_switcher_exchange_rate_server_PLN_EUR: default alg_currency_switcher_exchange_rate_offset_type_PLN_EUR: default percent: 0 #6 PLN/JPY (Japanese yen): 30.3539726048 alg_currency_switcher_exchange_rate_server_PLN_JPY: alg_currency_switcher_exchange_rate_offset_type_PLN_JPY: percent: #7 PLN/NOK (Norwegian krone): 2.1408219144 alg_currency_switcher_exchange_rate_server_PLN_NOK: default alg_currency_switcher_exchange_rate_offset_type_PLN_NOK: default percent: 0 #8 PLN/DKK (Danish krone): 1.6302246584 alg_currency_switcher_exchange_rate_server_PLN_DKK: default alg_currency_switcher_exchange_rate_offset_type_PLN_DKK: default percent: 0 #9 PLN/SEK (Swedish krona): 2.329424656 alg_currency_switcher_exchange_rate_server_PLN_SEK: default alg_currency_switcher_exchange_rate_offset_type_PLN_SEK: default percent: 0 #10 PLN/CHF (Swiss franc): 0.2119452088 alg_currency_switcher_exchange_rate_server_PLN_CHF: default alg_currency_switcher_exchange_rate_offset_type_PLN_CHF: default percent: 0 #11 PLN/GBP (Pound sterling): 0.1872219128 alg_currency_switcher_exchange_rate_server_PLN_GBP: default alg_currency_switcher_exchange_rate_offset_type_PLN_GBP: default percent: 0 Currency Countries (by IP): Currency Countries (by IP): yes Enter countries as comma separated text: no Override country: disabled #1 [AUD] Australian dollar: Array ( [0] => AU [1] => CX [2] => CC [3] => HM [4] => KI [5] => NR [6] => NF [7] => TV ) #2 [CAD] Canadian dollar: Array ( [0] => CA ) #3 [NZD] New Zealand dollar: Array ( [0] => CK [1] => NZ [2] => NU [3] => PN [4] => TK ) #4 [USD] United States (US) dollar: Array ( [0] => AI [1] => AG [2] => AR [3] => AW [4] => BS [5] => BB [6] => PW [7] => BZ [8] => BM [9] => BO [10] => BR [11] => IO [12] => VG [13] => KY [14] => CL [15] => CR [16] => DM [17] => DO [18] => EC [19] => SV [20] => GF [21] => GD [22] => GP [23] => GT [24] => HT [25] => HN [26] => JM [27] => MH [28] => MQ [29] => MX [30] => FM [31] => MS [32] => NI [33] => PA [34] => KN [35] => LC [36] => MF [37] => SX [38] => VC [39] => ZA [40] => SR [41] => TT [42] => US [43] => UY [44] => VE ) #5 [EUR] Euro: Array ( [0] => AD [1] => AT [2] => BE [3] => CY [4] => EE [5] => FI [6] => FR [7] => GF [8] => TF [9] => DE [10] => GR [11] => GP [12] => IE [13] => IT [14] => LV [15] => LT [16] => LU [17] => MT [18] => MQ [19] => YT [20] => MC [21] => ME [22] => NL [23] => PT [24] => RE [25] => PM [26] => SM [27] => SK [28] => SI [29] => ES ) #6 [JPY] Japanese yen: Array ( [0] => JP ) #7 [NOK] Norwegian krone: Array ( [0] => BV [1] => NO [2] => SJ ) #8 [DKK] Danish krone: Array ( [0] => DK [1] => FO [2] => GL ) #9 [SEK] Swedish krona: Array ( [0] => SE ) #10 [CHF] Swiss franc: Array ( [0] => LI [1] => CH ) #11 [GBP] Pound sterling: Array ( [0] => IM [1] => JE [2] => GS [3] => GB ) Currency Languages (Locales): Currency Languages (Locales): no Enter locales as comma separated text: no Always use locale to assign currency: no #1 [AUD] Australian dollar: Array ( ) #2 [CAD] Canadian dollar: Array ( ) #3 [NZD] New Zealand dollar: Array ( ) #4 [USD] United States (US) dollar: Array ( ) #5 [EUR] Euro: Array ( ) #6 [JPY] Japanese yen: Array ( [0] => ) #7 [NOK] Norwegian krone: Array ( ) #8 [DKK] Danish krone: Array ( ) #9 [SEK] Swedish krona: Array ( ) #10 [CHF] Swiss franc: Array ( ) #11 [GBP] Pound sterling: Array ( ) Price Formats: yes #0 [PLN] Polish z?oty: right_space Additional currency code position (optional): none Thousand separator: Decimal separator: , Number of decimals: 2 Currency Symbol: PLN #1 [AUD] Australian dollar: right_space Additional currency code position (optional): none Thousand separator: Decimal separator: , Number of decimals: 2 Currency Symbol: AUD #2 [CAD] Canadian dollar: right_space Additional currency code position (optional): none Thousand separator: Decimal separator: , Number of decimals: 2 Currency Symbol: CAD #3 [NZD] New Zealand dollar: right_space Additional currency code position (optional): none Thousand separator: Decimal separator: , Number of decimals: 2 Currency Symbol: NZD #4 [USD] United States (US) dollar: right_space Additional currency code position (optional): none Thousand separator: Decimal separator: , Number of decimals: 2 Currency Symbol: USD #5 [EUR] Euro: right_space Additional currency code position (optional): none Thousand separator: Decimal separator: , Number of decimals: 2 Currency Symbol: EUR #6 [JPY] Japanese yen: Additional currency code position (optional): Thousand separator: Decimal separator: Number of decimals: Currency Symbol: #7 [NOK] Norwegian krone: right_space Additional currency code position (optional): none Thousand separator: Decimal separator: , Number of decimals: 2 Currency Symbol: NOK #8 [DKK] Danish krone: right_space Additional currency code position (optional): none Thousand separator: Decimal separator: , Number of decimals: 2 Currency Symbol: DKK #9 [SEK] Swedish krona: right_space Additional currency code position (optional): none Thousand separator: Decimal separator: , Number of decimals: 2 Currency Symbol: SEK #10 [CHF] Swiss franc: right_space Additional currency code position (optional): none Thousand separator: Decimal separator: , Number of decimals: 2 Currency Symbol: CHF #11 [GBP] Pound sterling: right_space Additional currency code position (optional): none Thousand separator: Decimal separator: , Number of decimals: 2 Currency Symbol: GBP Flags: no #0 [PLN] Polish z?oty: PL #1 [AUD] Australian dollar: AU #2 [CAD] Canadian dollar: CA #3 [NZD] New Zealand dollar: NZ #4 [USD] United States (US) dollar: US #5 [EUR] Euro: EU #6 [JPY] Japanese yen: JP #7 [NOK] Norwegian krone: NO #8 [DKK] Danish krone: DK #9 [SEK] Swedish krona: SE #10 [CHF] Swiss franc: CH #11 [GBP] Pound sterling: GB Price conversion method: Fix mini cart: Disable on URI: Additional price filters: Price filters to remove: Session save path: ### WooCommerce PayPal Payments ### Onboarded: ? Shop country code: PL WooCommerce currency supported: ? PayPal card processing available in country: – Pay Later messaging available in country: – Webhook status: ? Vault enabled: ? Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: ? ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products experimental-product-tour shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices wc-pay-promotion wc-pay-welcome-page wc-pay-subscriptions-page Disabled Features: minified-js settings Daily Cron: ? Next scheduled: 2022-08-30 15:17:45 +00:00 Options: ? Notes: 11 Onboarding: completed ### Action Scheduler ### Complete: 629 Oldest: 2022-08-05 14:26:27 +0000 Newest: 2022-08-30 08:41:34 +0000 Failed: 24 Oldest: 2021-05-26 08:19:30 +0000 Newest: 2022-08-26 16:39:28 +0000 Pending: 6 Oldest: 2022-08-30 14:20:25 +0000 Newest: 2022-09-02 14:29:57 +0000 ### Status report information ### Generated at: 2022-08-30 08:47:04 +00:00
Hi @jarwu
Thank you for your reply! Can you please also share a screenshot of an example email that shows below? If there is any sensitive information, please make sure to hide it ??
I see in emails with info about order in example variant products with 2 parameters of attributes , system use in emails , as names of defined values of attributes in description of ordered product, system use slugs of names that values of attributes.
Hi,
It looks like that: https://snipboard.io/SHXWZo.jpg
The system use slugs instead of names of atributes
- The topic ‘[NSFW] problem with view of atributes in order messages’ is closed to new replies.