• Resolved zhenyaps

    (@zhenyaps)


    I created a slider a few months ago. But now my Vimeo videos are not working properly. The picture that the beat was created automatically does not show now. Can you please tell me what is the problem and how can I solve the problem?

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  • Plugin Author richteam

    (@richteam)

    Dear zhenyaps.

    Thank you for the topic.

    Sorry for bothering. This issue has been resolved for us. But if you have created this problem for a long time, you have to solve it already.

    We will now tell you how to do it and the video from Vimeo will work without problems.

    Please just edit the slider. Where you have a video from Vimeo just put the link again and save. After that, you will have to show the image that Vimeo creates automatically.

    Sorry for the inconvenience. This was not a problem related to our plugin.

    Thank you for using our plugin.

    Thank you very much.

    Best, Rich-Web.

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