Problem with webp. and Cloudflare (“Under Attack Mode”)

  • Resolved Aleksandar

    (@aivanov12)


    2 years, 5 months ago

    Hello! When I activate the Cloudflare “Under Attack Mode” function, when I upload a photo it does not turn into webp. format, also does not create a copy in webp. format. When I turn off the feature, the problem is fixed.

    Please tell me what to do.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support adamewww

    (@adamewww)

    More likely than not, that is blocking access to/from our servers which would be why you wouldn’t necessarily get all of the functionality (if you are using our cloud-based optimizations). If you aren’t, we would probably need to look closer into it. Could you send us a reply at https://ewww.io/contact-us/ with your system info from the support tab of the plugin settings attached?

    Thread Starter Aleksandar

    (@aivanov12)

    Would you provide me with your ASN, to add it to the Cloudflare IP Access Rules whitelist, and thus if possible fix the problem?

    Plugin Support adamewww

    (@adamewww)

    Hi Alexander,

    If you have any further questions about this, please reply via the support service.

    Thanks!
    Adam

Viewing 3 replies - 1 through 3 (of 3 total)
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