Problem with website backup

  • Resolved davidki

    (@davidki)


    8 years, 3 months ago

    Hi. I use plugin BackWPup for backup of my website.

    A few days ago I installed your plugin All In One WP Security & Firewall. It is great plugin, but from the moment I use it, I am not able to do backup of my website using plugin BackWPup.

    When I try to do backup manually, the message appear “Job “xyz” has started, but not responded for 10 seconds.”

    When I deactivate your security plugin, backing up working good as usual. Please, can you advice me, which of setting of your security plugin could cause, that backing up does not work?

    https://www.ads-software.com/plugins/all-in-one-wp-security-and-firewall/

Viewing 1 replies (of 1 total)
  • Plugin Contributor wpsolutions

    (@wpsolutions)

    Hi,

    Please, can you advice me, which of setting of your security plugin could cause, that backing up does not work?

    I’m not sure which setting or feature is blocking the backups it but it wouldn’t be too hard to find out.

    Try doing some tests.
    Start with the firewall rules – disable all firewall rules and test a backup.
    Repeat till you find the firewall rule or feature causing it.

Viewing 1 replies (of 1 total)
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