Problem With Woocommerce Dashboard Widget

Hello,

This is odd, you can perform a full conflict test to determine the cause of the issue, please follow these steps:

— Temporarily switch your theme to Storefront
— Disable all plugins except WooCommerce
— Check the monthly sales again.

At this point please check if the issue is present, if not this is indicating that there was a conflict, and then you can reactivate the theme and plugins gradually (checking again after each reactivation) until the cause of the problem is found.

More info about conflict tests is here:
https://docs.woocommerce.com/document/how-to-test-for-conflicts/

Let us know if this worked for you.

Hi, unfortunately nothing has solved the problem. It also seems strange to me because we didn’t install any new plugins and everything was working.

Hello,

To check better into the issue, please provide the following information:

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if any).

Thank you.

Yes sure

### WordPress Environment ###

WordPress address (URL): https://herrejewels.it
Site address (URL): https://herrejewels.it
WC Version: 6.4.1
REST API Version: ? 6.4.1
WC Blocks Version: ? 7.2.2
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.3.2
Log Directory Writable: ?
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: it_IT
External object cache: –

### Server Environment ###

Server Info: nginx/1.20.2
PHP Version: 7.4.29
PHP Post Max Size: 1 GB
PHP Time Limit: 90
PHP Max Input Vars: 1000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.34-MariaDB-0ubuntu0.20.04.1
Max Upload Size: 1 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.4.1
WC Database Prefix: NOgby9ZlM_
Dimensione totale database: 219.50MB
Dimensione dati database: 150.72MB
Dimensione indice database: 68.78MB
NOgby9ZlM_woocommerce_sessions: Dati: 1.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
NOgby9ZlM_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
NOgby9ZlM_woocommerce_order_items: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_woocommerce_order_itemmeta: Dati: 0.11MB + indice: 0.09MB + motore InnoDB
NOgby9ZlM_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
NOgby9ZlM_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
NOgby9ZlM_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
NOgby9ZlM_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
NOgby9ZlM_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_actionscheduler_actions: Dati: 2.02MB + indice: 1.84MB + motore InnoDB
NOgby9ZlM_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_actionscheduler_logs: Dati: 1.02MB + indice: 1.28MB + motore InnoDB
NOgby9ZlM_aioseo_cache: Dati: 0.27MB + indice: 0.16MB + motore InnoDB
NOgby9ZlM_aioseo_links: Dati: 0.38MB + indice: 0.03MB + motore InnoDB
NOgby9ZlM_aioseo_links_suggestions: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
NOgby9ZlM_aioseo_notifications: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
NOgby9ZlM_aioseo_posts: Dati: 1.50MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_aioseo_redirects: Dati: 0.02MB + indice: 0.08MB + motore InnoDB
NOgby9ZlM_aioseo_redirects_404_logs: Dati: 1.52MB + indice: 0.20MB + motore InnoDB
NOgby9ZlM_aioseo_redirects_hits: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
NOgby9ZlM_aioseo_redirects_logs: Dati: 0.06MB + indice: 0.05MB + motore InnoDB
NOgby9ZlM_aioseo_terms: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_aiowps_debug_log: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_aiowps_events: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_aiowps_failed_logins: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_aiowps_global_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_aiowps_login_activity: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_aiowps_login_lockdown: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_aiowps_permanent_block: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_aryo_activity_log: Dati: 0.08MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_cli_cookie_scan: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_cli_cookie_scan_categories: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_cli_cookie_scan_cookies: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
NOgby9ZlM_cli_cookie_scan_url: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_cli_scripts: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_cl_abandon_cart: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_cl_campaign_history: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
NOgby9ZlM_cl_email_templates: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
NOgby9ZlM_comments: Dati: 1.05MB + indice: 0.09MB + motore InnoDB
NOgby9ZlM_duplicator_pro_entities: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_duplicator_pro_packages: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_e_events: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_e_submissions: Dati: 0.02MB + indice: 0.27MB + motore InnoDB
NOgby9ZlM_e_submissions_actions_log: Dati: 0.02MB + indice: 0.11MB + motore InnoDB
NOgby9ZlM_e_submissions_values: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
NOgby9ZlM_ibx_wpfomo_conversion_data: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
NOgby9ZlM_ibx_wpfomo_conversion_meta: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_mailchimp_carts: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_mailchimp_jobs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_mclean_refs: Dati: 0.11MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_mclean_scan: Dati: 0.06MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_mo_openid_linked_user: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_options: Dati: 6.02MB + indice: 0.30MB + motore InnoDB
NOgby9ZlM_pmxi_files: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_pmxi_hash: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_pmxi_history: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_pmxi_images: Dati: 0.05MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_pmxi_imports: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_pmxi_posts: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_pmxi_templates: Dati: 0.11MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_postmeta: Dati: 12.52MB + indice: 3.92MB + motore InnoDB
NOgby9ZlM_posts: Dati: 3.47MB + indice: 0.41MB + motore InnoDB
NOgby9ZlM_revslider_css: Dati: 0.14MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_revslider_css_bkp: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_revslider_layer_animations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_revslider_layer_animations_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_revslider_navigations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_revslider_navigations_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_revslider_sliders: Dati: 0.33MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_revslider_sliders_bkp: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_revslider_slides: Dati: 3.44MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_revslider_slides_bkp: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_revslider_static_slides: Dati: 0.27MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_revslider_static_slides_bkp: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_social_users: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
NOgby9ZlM_soo_wishlists: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
NOgby9ZlM_soo_wishlists_items: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
NOgby9ZlM_termmeta: Dati: 0.06MB + indice: 0.03MB + motore InnoDB
NOgby9ZlM_terms: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
NOgby9ZlM_term_relationships: Dati: 0.09MB + indice: 0.05MB + motore InnoDB
NOgby9ZlM_term_taxonomy: Dati: 0.05MB + indice: 0.03MB + motore InnoDB
NOgby9ZlM_trp_dictionary_it_it_en_gb: Dati: 24.56MB + indice: 13.66MB + motore InnoDB
NOgby9ZlM_trp_dictionary_it_it_es_es: Dati: 25.56MB + indice: 14.66MB + motore InnoDB
NOgby9ZlM_trp_gettext_en_gb: Dati: 1.52MB + indice: 0.63MB + motore InnoDB
NOgby9ZlM_trp_gettext_es_es: Dati: 1.52MB + indice: 0.56MB + motore InnoDB
NOgby9ZlM_trp_gettext_it_it: Dati: 1.52MB + indice: 1.88MB + motore InnoDB
NOgby9ZlM_trp_original_meta: Dati: 0.17MB + indice: 0.25MB + motore InnoDB
NOgby9ZlM_trp_original_strings: Dati: 42.58MB + indice: 20.69MB + motore InnoDB
NOgby9ZlM_trustindex_facebook_reviews: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_ualp_user_activity: Dati: 0.23MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_usermeta: Dati: 0.11MB + indice: 0.06MB + motore InnoDB
NOgby9ZlM_users: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
NOgby9ZlM_viwec_clicked: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_vi_woo_orders_tracking_track_info: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_daily_analysis: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_wcfm_detailed_analysis: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_enquiries: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_enquiries_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_enquiries_response: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_enquiries_response_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_fbc_chat_rows: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_fbc_chat_sessions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_wcfm_fbc_chat_visitors: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_fbc_offline_messages: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_following_followers: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_marketplace_orders: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_wcfm_marketplace_orders_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_marketplace_product_multivendor: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_wcfm_marketplace_refund_request: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_marketplace_refund_request_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_marketplace_reverse_withdrawal: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_marketplace_reverse_withdrawal_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_marketplace_reviews: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_marketplace_reviews_response: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_marketplace_reviews_response_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_marketplace_review_rating_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_marketplace_shipping_zone_locations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_marketplace_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_marketplace_store_taxonomies: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_marketplace_vendor_ledger: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_marketplace_withdraw_request: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_marketplace_withdraw_request_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_messages: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_messages_modifier: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_messages_stat: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_support: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_support_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_support_response: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wcfm_support_response_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wc_admin_notes: Dati: 0.06MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wc_admin_note_actions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wc_customer_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
NOgby9ZlM_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
NOgby9ZlM_wc_order_coupon_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
NOgby9ZlM_wc_order_product_lookup: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
NOgby9ZlM_wc_order_stats: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
NOgby9ZlM_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
NOgby9ZlM_wc_product_attributes_lookup: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_wc_product_meta_lookup: Dati: 0.08MB + indice: 0.09MB + motore InnoDB
NOgby9ZlM_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wc_revolut_customer: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
NOgby9ZlM_wc_revolut_orders: Dati: 0.09MB + indice: 0.13MB + motore InnoDB
NOgby9ZlM_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_wfblockediplog: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wfblocks7: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
NOgby9ZlM_wfconfig: Dati: 1.52MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wfcrawlers: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wffilechanges: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wffilemods: Dati: 5.52MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wfhits: Dati: 0.06MB + indice: 0.05MB + motore InnoDB
NOgby9ZlM_wfhoover: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_wfissues: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
NOgby9ZlM_wfknownfilelist: Dati: 2.52MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wflivetraffichuman: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_wflocs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wflogins: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
NOgby9ZlM_wfls_2fa_secrets: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_wfls_settings: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wfnotifications: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wfpendingissues: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
NOgby9ZlM_wfreversecache: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wfsnipcache: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
NOgby9ZlM_wfstatus: Dati: 0.17MB + indice: 0.13MB + motore InnoDB
NOgby9ZlM_wftrafficrates: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wotv_woo_track_info: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wpfm_backup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wpr_rucss_resources: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
NOgby9ZlM_wpr_rucss_used_css: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
NOgby9ZlM_wsal_metadata: Dati: 2.52MB + indice: 4.03MB + motore InnoDB
NOgby9ZlM_wsal_occurrences: Dati: 0.14MB + indice: 0.22MB + motore InnoDB
NOgby9ZlM_wt_iew_action_history: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wt_iew_cron: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wt_iew_ftp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_wt_iew_mapping_template: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_xcloner_scheduler: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_yith_ywrac_email_log: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
NOgby9ZlM_yoast_indexable: Dati: 1.52MB + indice: 0.56MB + motore InnoDB
NOgby9ZlM_yoast_indexable_hierarchy: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
NOgby9ZlM_yoast_migrations: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
NOgby9ZlM_yoast_primary_term: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
NOgby9ZlM_yoast_prominent_words: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
NOgby9ZlM_yoast_seo_links: Dati: 0.06MB + indice: 0.03MB + motore InnoDB

### Post Type Counts ###

attachment: 1391
cookielawinfo: 6
custom_css: 2
elementor_library: 28
flex_post: 19
ibx_wpfomo: 2
konte_size_guide: 1
language_switcher: 4
mc4wp-form: 1
nav_menu_item: 179
oembed_cache: 3
page: 22
portfolio: 10
post: 7
product: 174
product_variation: 260
racemailtemplate: 1
revision: 3
shop_coupon: 28
shop_order: 32
shop_order_refund: 1
unique: 1
viwec_template: 15
viwec_template_block: 2
whatsapp-accounts: 1
wobd-badge-designer: 1
woopromotion_badges: 4
wp_global_styles: 1
wpcf7_contact_form: 3
ywrac_email: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (51) ###

Advanced Product Fields for WooCommerce: by StudioWombat – 1.4.8
AIOSEO - Image SEO: by All in One SEO Team – 1.0.9
AIOSEO - IndexNow: by All in One SEO Team – 1.0.3
AIOSEO - Link Assistant: by All in One SEO Team – 1.0.5
AIOSEO - News Sitemap: by All in One SEO Team – 1.0.7
AIOSEO - Redirects: by All in One SEO Team – 1.1.9
All in One SEO Pro: by All in One SEO Team – 4.2.0
Activity Log: by Activity Log Team – 2.8.3
Piattaforma Clearpay per Woocommerce: by Clearpay – 3.4.1
Contact Form 7: by Takayuki Miyoshi – 5.5.6
GDPR Cookie Consent: by WebToffee – 2.1.1
Easy WP SMTP: by wpecommerce
alexanderfoxc – 1.4.7

Elementor Pro: by Elementor.com – 3.6.5
Elementor: by Elementor.com – 3.6.5
Facebook for WooCommerce: by Facebook – 2.6.13
Widget per recensioni e consigli sociali: by Trustindex.io  – 8.4
Freesoul Disattiva Plugins: by Jose Mortellaro – 1.8.9.4
Head & Footer Code: by Aleksandar Uro?evi? – 1.3.0
OMGF: by Daan from FFW.Press – 5.1.2
Kirki Customizer Framework: by David Vongries – 4.0.23
Konte Addons: by UIX Themes – 2.1.3
Mailchimp for WooCommerce: by Mailchimp – 2.6.2
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.7
Meta Box: by MetaBox.io – 5.6.4
Nextend Social Login: by Nextendweb – 3.1.4
Nextend Social Login Pro Addon: by Nextendweb – 3.1.4
Perfmatters: by forgemedia – 1.7.0
Pinterest for WooCommerce: by WooCommerce – 1.0.12
PixelYourSite PRO: by PixelYourSite – 8.6.12
Product Catalog Feed Pro by PixelYourSite: by PixelYourSite – 5.2.1
Really Simple SSL: by Really Simple Plugins – 5.3.1
Revolut Gateway for WooCommerce: by Revolut – 3.1.6
Slider Revolution Transitionpack Add-On: by ThemePunch – 1.0.3
Slider Revolution: by ThemePunch – 6.5.21
Soo Wishlist: by UIX Temi – 1.2.6
TinyPNG - JPEG, PNG & WebP image compression: by TinyPNG – 3.3
TranslatePress - Business: by Cozmoslabs
Razvan Mocanu
Madalin Ungureanu – 1.1.0

TranslatePress - Multilingue: by Cozmoslabs
Razvan Mocanu
Madalin Ungureanu
Cristophor Hurduban – 2.2.6

Trustpilot-reviews: by Trustpilot – 2.5.901
YellowPencil Pro: by WaspThemes – 7.5.6
WCBoost - Variation Swatches: by WCBoost – 1.0.10
WhatsApp Chat by NinjaTeam: by NinjaTeam – 3.1.3
Woocommerce Single Product Page Customizer: by Geek Code Lab – 2.2
WOOCS - WooCommerce Currency Switcher: by realmag777 – 1.3.7.5
WooCommerce Email Template Customizer Premium: by VillaTheme – 1.1.8
WooCommerce Orders Tracking Premium: by VillaTheme – 1.0.13
WooCommerce Table Rate Shipping: by Bolder Elements – 4.3.1
WooCommerce: by Automattic – 6.4.1
WP Rocket: by WP Media – 3.10.5
WPfomify: by IdeaBox Creations – 2.2.6
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9.4

### Inactive Plugins (1) ###

PayPal Express Checkout Payment Gateway for WooCommerce ( Basic ): by WebToffee – 1.7.1

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php

### Must Use Plugins (3) ###

1&1 Product Subdomain: by 1&1 – 1.1.0
freesoul deactivate plugins [fdp]: by Jose Mortellaro – 1.8.9.4
p3-profiler.php: by  –

### Settings ###

API Enabled: ?
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #84 - /shop/
Carrello: #3320 - /shop/carrello/
Pagamento: #3321 - /shop/checkout/
Il mio account: #3322 - /shop/my-account/
Termini e condizioni: #5742 - /termini-condizioni/

### Theme ###

Name: Konte
Version: 2.1.7
Author URL: https://uix.store
Child Theme: ? – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente
ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child

WooCommerce Support: ?

### Templates ###

Overrides: konte/woocommerce/archive-product.php
konte/woocommerce/cart/cart-totals.php
konte/woocommerce/cart/cart.php
konte/woocommerce/cart/mini-cart.php
konte/woocommerce/checkout/payment.php
konte/woocommerce/checkout/review-order.php
konte/woocommerce/content-widget-product.php
konte/woocommerce/content-widget-reviews.php
konte/woocommerce/global/form-login.php
konte/woocommerce/global/quantity-input.php
konte/woocommerce/loop/no-products-found.php
konte/woocommerce/myaccount/dashboard.php
konte/woocommerce/myaccount/downloads.php
konte/woocommerce/myaccount/form-edit-account.php
konte/woocommerce/myaccount/form-login.php
konte/woocommerce/myaccount/my-address.php
konte/woocommerce/myaccount/orders.php
konte/woocommerce/notices/error.php
konte/woocommerce/notices/notice.php
konte/woocommerce/notices/success.php
konte/woocommerce/product-searchform.php
konte/woocommerce/single-product/add-to-cart/external.php
konte/woocommerce/single-product/add-to-cart/grouped.php
konte/woocommerce/single-product/add-to-cart/simple.php
konte/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
konte/woocommerce/single-product/meta.php
konte/woocommerce/single-product/rating.php
konte/woocommerce/single-product/up-sells.php
konte/woocommerce/single-product-reviews.php

### Action Scheduler ###

Operazione annullata: 3
Oldest: 2022-05-01 18:49:29 +0200
Newest: 2022-05-06 22:44:24 +0200

Completato: 3.351
Oldest: 2022-04-11 20:28:50 +0200
Newest: 2022-05-09 12:05:12 +0200

In corso: 1
Oldest: –
Newest: –

In attesa: 11
Oldest: 2022-05-09 12:11:27 +0200
Newest: 2022-05-12 10:57:51 +0200

### Status report information ###

Generated at: 2022-05-09 12:09:42 +02:00

LOGS fatal error only this:

2022-05-06T19:45:10+00:00 CRITICAL Uncaught Error: Call to a member function all() on null in /var/www/vhosts/herrejewels.it/httpdocs/wp-content/plugins/all-in-one-seo-pack-pro/app/Common/Meta/Robots.php:276
Stack trace:
#0 /var/www/vhosts/herrejewels.it/httpdocs/wp-content/plugins/all-in-one-seo-pack-pro/app/Pro/Meta/Robots.php(54): AIOSEO\Plugin\Common\Meta\Robots->globalValues()
#1 /var/www/vhosts/herrejewels.it/httpdocs/wp-content/plugins/aioseo-index-now/app/Main/Ping.php(148): AIOSEO\Plugin\Pro\Meta\Robots->term()
#2 /var/www/vhosts/herrejewels.it/httpdocs/wp-includes/class-wp-hook.php(309): AIOSEO\Plugin\Addon\IndexNow\Main\Ping->scheduleTerm()
#3 /var/www/vhosts/herrejewels.it/httpdocs/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
#4 /var/www/vhosts/herrejewels.it/httpdocs/wp-includes/plugin.php(474): WP_Hook->do_action()
#5 /var/www/vhosts/herrejewels.it/httpdocs/wp-includes/taxonomy.php(2582): do_action()
#6 /var/www/vhosts/herrejewels.it/httpdocs/wp-admin/includes/ajax-actions.php(1067): wp_insert_term()
#7 /var/www/v in /var/www/vhosts/herrejewels.it/httpdocs/wp-content/plugins/all-in-one-seo-pack-pro/app/Common/Meta/Robots.php alla riga 276

Hi @countdownsales

Thanks for sharing the System Status Report and the error logs.

The fatal errors are related to this bunch of plugins:

AIOSEO - Image SEO: by All in One SEO Team – 1.0.9
AIOSEO - IndexNow: by All in One SEO Team – 1.0.3
AIOSEO - Link Assistant: by All in One SEO Team – 1.0.5
AIOSEO - News Sitemap: by All in One SEO Team – 1.0.7
AIOSEO - Redirects: by All in One SEO Team – 1.1.9
All in One SEO Pro: by All in One SEO Team – 4.2.0

unfortunately nothing has solved the problem

I’m assuming that you’ve conducted a complete conflict test as Igor advised above, yet the culprit couldn’t be caught.

“You do not have permission to access this page.”

The problem is about permissions. I’m assuming you are logging in as administrator.

As the next step, can you please see if the solution provided in the following article helps? https://hoststud.com/resources/resolved-wordpress-error-%E2%80%9Cyou-do-not-have-sufficient-permissions-to-access-this-page%E2%80%9D.660/

Hi I had already checked these things and they seem to be correct in the database.

Hi there,

Do you have Analytics enabled under WooCommerce → Settings → Advanced → Features?

If Analytics is enabled but the issue persists, can you make a screenshot of the page so we can take a look at the error message?

We recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread.

Cheers.

Thanks, problem solved with this solution!

Thanks for letting us know!

If you have any further questions, I recommend creating a new thread, since this one will be tagged as resolved.

Best.