Problem with Woocommerce update 5.4.1
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Hi,
I tried to upgrade Woocommerce to version 5.4.1 on my staging site (made with blogvault) but it seems that the update is not successful. the wordpress update page remains “blank” and if I try to reload the page I get the message: “Temporarily not available for maintenance. Try again in a minute.”Can you help me?
Thank you in advance for the help.
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Hi, thank you againg for the answers. I post here the system report of the staging site (where I have updated Woocommerce):
### WordPress Environment ### WordPress address (URL): https://ad-nimals617.e.wpstage.net Site address (URL): https://ad-nimals617.e.wpstage.net WC Version: 5.4.1 REST API Version: ? 5.4.1 WC Blocks Version: ? 5.1.0 Action Scheduler Version: ? 3.1.6 WC Admin Version: ? 2.3.1 Log Directory Writable: ? WP Version: 5.7.2 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: – Language: it_IT External object cache: – ### Server Environment ### Server Info: Apache/2.4.29 (Ubuntu) PHP Version: 7.4.16 PHP Post Max Size: 100 MB PHP Time Limit: 60 PHP Max Input Vars: 1000 cURL Version: 7.58.0 OpenSSL/1.1.1 SUHOSIN Installed: – MySQL Version: 5.5.5-10.1.44-MariaDB-0ubuntu0.18.04.1 Max Upload Size: 50 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 5.4.1 WC Database Prefix: gxq_ Dimensione totale database: 64.58MB Dimensione dati database: 56.42MB Dimensione indice database: 8.16MB gxq_woocommerce_sessions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB gxq_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB gxq_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB gxq_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB gxq_woocommerce_order_items: Dati: 0.02MB + indice: 0.02MB + motore InnoDB gxq_woocommerce_order_itemmeta: Dati: 0.11MB + indice: 0.11MB + motore InnoDB gxq_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB gxq_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB gxq_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB gxq_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB gxq_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB gxq_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB gxq_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB gxq_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB gxq_actionscheduler_actions: Dati: 0.19MB + indice: 0.16MB + motore InnoDB gxq_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB gxq_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB gxq_actionscheduler_logs: Dati: 0.16MB + indice: 0.14MB + motore InnoDB gxq_aelia_dismissed_messages: Dati: 0.02MB + indice: 0.00MB + motore InnoDB gxq_berocket_termmeta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB gxq_bv_activities_store: Dati: 0.02MB + indice: 0.00MB + motore InnoDB gxq_bv_dynamic_sync: Dati: 0.22MB + indice: 0.00MB + motore InnoDB gxq_bv_fw_requests: Dati: 0.02MB + indice: 0.00MB + motore InnoDB gxq_bv_ip_store: Dati: 0.02MB + indice: 0.02MB + motore InnoDB gxq_bv_lp_requests: Dati: 0.02MB + indice: 0.00MB + motore InnoDB gxq_cartflows_ca_cart_abandonment: Dati: 0.06MB + indice: 0.02MB + motore InnoDB gxq_cartflows_ca_email_history: Dati: 0.02MB + indice: 0.03MB + motore InnoDB gxq_cartflows_ca_email_templates: Dati: 0.02MB + indice: 0.00MB + motore InnoDB gxq_cartflows_ca_email_templates_meta: Dati: 0.02MB + indice: 0.02MB + motore InnoDB gxq_chaty_contact_form_leads: Dati: 0.02MB + indice: 0.00MB + motore InnoDB gxq_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB gxq_comments: Dati: 0.09MB + indice: 0.09MB + motore InnoDB gxq_commercekit_waitlist: Dati: 0.02MB + indice: 0.00MB + motore InnoDB gxq_commercekit_wishlist: Dati: 0.02MB + indice: 0.00MB + motore InnoDB gxq_commercekit_wishlist_items: Dati: 0.02MB + indice: 0.00MB + motore InnoDB gxq_easy_fattura_elettronica: Dati: 0.02MB + indice: 0.00MB + motore InnoDB gxq_easy_fattura_elettronica_intermediari: Dati: 0.02MB + indice: 0.00MB + motore InnoDB gxq_e_submissions: Dati: 0.02MB + indice: 0.27MB + motore InnoDB gxq_e_submissions_actions_log: Dati: 0.02MB + indice: 0.11MB + motore InnoDB gxq_e_submissions_values: Dati: 0.02MB + indice: 0.03MB + motore InnoDB gxq_hustle_entries: Dati: 0.02MB + indice: 0.03MB + motore InnoDB gxq_hustle_entries_meta: Dati: 0.02MB + indice: 0.05MB + motore InnoDB gxq_hustle_modules: Dati: 0.02MB + indice: 0.02MB + motore InnoDB gxq_hustle_modules_meta: Dati: 0.09MB + indice: 0.03MB + motore InnoDB gxq_hustle_tracking: Dati: 0.02MB + indice: 0.08MB + motore InnoDB gxq_itsec_bans: Dati: 0.02MB + indice: 0.03MB + motore InnoDB gxq_itsec_distributed_storage: Dati: 6.42MB + indice: 0.02MB + motore InnoDB gxq_itsec_fingerprints: Dati: 0.02MB + indice: 0.03MB + motore InnoDB gxq_itsec_geolocation_cache: Dati: 0.02MB + indice: 0.03MB + motore InnoDB gxq_itsec_lockouts: Dati: 0.02MB + indice: 0.08MB + motore InnoDB gxq_itsec_logs: Dati: 0.02MB + indice: 0.11MB + motore InnoDB gxq_itsec_mutexes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB gxq_itsec_opaque_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB gxq_itsec_temp: Dati: 0.02MB + indice: 0.06MB + motore InnoDB gxq_itsec_user_groups: Dati: 0.02MB + indice: 0.00MB + motore InnoDB gxq_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB gxq_mypos_pending_payments_schedule: Dati: 0.02MB + indice: 0.00MB + motore InnoDB gxq_options: Dati: 5.52MB + indice: 0.14MB + motore InnoDB gxq_postmeta: Dati: 21.52MB + indice: 1.94MB + motore InnoDB gxq_posts: Dati: 13.52MB + indice: 0.33MB + motore InnoDB gxq_rank_math_404_logs: Dati: 0.02MB + indice: 0.02MB + motore InnoDB gxq_rank_math_analytics_gsc: Dati: 0.02MB + indice: 0.06MB + motore InnoDB gxq_rank_math_analytics_objects: Dati: 0.05MB + indice: 0.02MB + motore InnoDB gxq_rank_math_internal_links: Dati: 0.05MB + indice: 0.02MB + motore InnoDB gxq_rank_math_internal_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB gxq_rank_math_redirections: Dati: 0.02MB + indice: 0.02MB + motore InnoDB gxq_rank_math_redirections_cache: Dati: 0.02MB + indice: 0.02MB + motore InnoDB gxq_reviewx_criterias: Dati: 0.02MB + indice: 0.00MB + motore InnoDB gxq_reviewx_process_jobs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB gxq_reviewx_reminder_email: Dati: 0.02MB + indice: 0.00MB + motore InnoDB gxq_termmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB gxq_terms: Dati: 0.02MB + indice: 0.03MB + motore InnoDB gxq_term_relationships: Dati: 0.02MB + indice: 0.02MB + motore InnoDB gxq_term_taxonomy: Dati: 0.02MB + indice: 0.03MB + motore InnoDB gxq_trp_dictionary_it_it_en_gb: Dati: 1.52MB + indice: 0.47MB + motore InnoDB gxq_trp_dictionary_it_it_en_us: Dati: 0.09MB + indice: 0.08MB + motore InnoDB gxq_trp_gettext_en_gb: Dati: 1.52MB + indice: 0.63MB + motore InnoDB gxq_trp_gettext_en_us: Dati: 0.25MB + indice: 0.31MB + motore InnoDB gxq_trp_gettext_it_it: Dati: 1.52MB + indice: 0.69MB + motore InnoDB gxq_trp_original_meta: Dati: 0.16MB + indice: 0.23MB + motore InnoDB gxq_trp_original_strings: Dati: 1.52MB + indice: 0.30MB + motore InnoDB gxq_usermeta: Dati: 0.08MB + indice: 0.06MB + motore InnoDB gxq_users: Dati: 0.02MB + indice: 0.05MB + motore InnoDB gxq_wcpicfi_sessions: Dati: 0.02MB + indice: 0.03MB + motore InnoDB gxq_wc_admin_notes: Dati: 0.05MB + indice: 0.00MB + motore InnoDB gxq_wc_admin_note_actions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB gxq_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB gxq_wc_customer_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB gxq_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB gxq_wc_order_coupon_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB gxq_wc_order_product_lookup: Dati: 0.02MB + indice: 0.06MB + motore InnoDB gxq_wc_order_stats: Dati: 0.02MB + indice: 0.05MB + motore InnoDB gxq_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB gxq_wc_product_meta_lookup: Dati: 0.02MB + indice: 0.09MB + motore InnoDB gxq_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB gxq_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB gxq_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB gxq_wpforms_tasks_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB gxq_wpmailsmtp_tasks_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB gxq_yoast_indexable: Dati: 0.09MB + indice: 0.08MB + motore InnoDB gxq_yoast_indexable_hierarchy: Dati: 0.02MB + indice: 0.05MB + motore InnoDB gxq_yoast_migrations: Dati: 0.02MB + indice: 0.02MB + motore InnoDB gxq_yoast_primary_term: Dati: 0.02MB + indice: 0.03MB + motore InnoDB gxq_yoast_seo_links: Dati: 0.02MB + indice: 0.03MB + motore InnoDB ### Post Type Counts ### attachment: 88 br_labels: 2 cartflows_flow: 1 cartflows_step: 2 custom_css: 5 customize_changeset: 28 elementor_library: 11 language_switcher: 3 mc4wp-form: 1 nav_menu_item: 19 notificationx: 1 page: 18 post: 5 product: 13 product_variation: 52 revision: 982 seedprod: 2 shop_coupon: 4 shop_order: 54 wp_block: 3 wpforms: 2 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (33) ### iThemes Security: by iThemes – 7.9.1 WordPress Backup & Security Plugin - BlogVault: by Backup by BlogVault – 4.61 Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd: by SeedProd – 6.2.5 CommerceGurus Commercekit: by CommerceGurus – 1.2.7 Elementor Pro: by Elementor.com – 3.3.0 Elementor: by Elementor.com – 3.2.5 Email Verification for WooCommerce: by WPFactory – 2.1.0 Error Log Viewer by BestWebSoft: by BestWebSoft – 1.1.1 Cookie and Consent Solution for the GDPR & ePrivacy: by iubenda – 2.5.3 Kadence WooCommerce Email Designer: by Kadence WP – 1.4.7 Kirki Customizer Framework: by David Vongries – 3.1.6 MC4WP: Mailchimp for WordPress: by ibericode – 4.8.5 Woocommerce myPOS Checkout: by myPOS Europe LTD – 1.3.5 One Click Demo Import: by OCDI – 3.0.2 Rank Math SEO: by Rank Math – 1.0.66.1 Stamped.io Reviews & UGC for WooCommerce: by Stamped.io – 2.2.1 Tidio Chat: by Tidio Ltd. – 4.3.0 TranslatePress - Multilingue: by Cozmoslabs Razvan Mocanu Madalin Ungureanu Cristophor Hurduban – 2.0.3 Aelia Foundation Classes for WooCommerce: by Aelia – 2.1.8.210518 Widget Importer & Exporter: by ChurchThemes.com – 1.6 WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.12 WooCommerce Satispay: by Satispay – 1.5.2 Aelia Currency Switcher for WooCommerce: by Aelia – 4.10.2.210513 WooCommerce Checkout Manager PRO: by QuadLayers – 1.3.7 Checkout Manager for WooCommerce: by QuadLayers – 5.3.6 WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1 WooCommerce Conversion Tracking: by woopt – 1.10.7 WooCommerce: by Automattic – 5.4.1 Importatore WordPress: by wordpressdotorg – 0.7 WP 2FA - Two-factor authentication for WordPress: by WP White Security – 1.6.2 WP Mail SMTP: by WPForms – 2.8.0 WPForms Lite: by WPForms – 1.6.7.1 WP Telegram: by Manzoor Wani – 3.1.1 ### Inactive Plugins (1) ### WooCommerce Advanced Product Labels: by BeRocket – 3.2.1 ### Must Use Plugins (1) ### p3-profiler.php: by – ### Settings ### API Enabled: – Force SSL: ? Currency: EUR (€) Currency Position: right Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #70 - /prodotti/ Carrello: #71 - /carrello/ Pagamento: #72 - /checkout/ Il mio account: #73 - /my-account/ Termini e condizioni: #1289 - /termini-e-condizioni-di-utilizzo/ ### Theme ### Name: Shoptimizer Version: 2.4.3 Author URL: https://www.commercegurus.com/ Child Theme: ? – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child WooCommerce Support: ? ### Templates ### Overrides: – ### Action Scheduler ### Complete: 548 Oldest: 2021-05-20 13:00:25 +0200 Newest: 2021-06-17 18:54:27 +0200 Pending: 8 Oldest: -0001-11-30 00:49:56 +0049 Newest: 2021-06-24 16:48:01 +0200 ### Status report information ### Generated at: 2021-06-22 09:17:51 +02:00
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This reply was modified 3 years, 5 months ago by
talkiewalkie.
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This reply was modified 3 years, 5 months ago by
talkiewalkie.
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This reply was modified 3 years, 5 months ago by
talkiewalkie.
Hi,
is there any news about my problem with updating Woocommerce plugin?
I confirm you that all other plugins can be updated without problems, only Woocommerce gives me this problem.I wait for your news and thank you in advance for your help.
Hi @talkiewalkie,
Thanks a lot for sharing the SSR.
Let’s start from here → I see that you have
MySQL Version: 5.5.5
In the server recommendations, we recommend using
MySQL version 5.6 or higher
.You could ask your host to assist with this upgrade then check if the issue persists.
Thanks.
Alright, I will try to ask Siteground customer service for assistance.
I will update you as soon as they respond.Thanks again for your answers!
Hi,
I’ve tried to update Woocommerce on my live site (MySQL version 5.7) and it seems that the update was successful this time!
My staging site was using MySQL Version 5.5.5, so most likely the problem was caused by this, as you pointed out.Thanks again for the help!
Glad to hear it – thanks for letting us know!
I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.
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This reply was modified 3 years, 5 months ago by
- The topic ‘Problem with Woocommerce update 5.4.1’ is closed to new replies.