Problem witj plugin sice 1.5

  • Dear team WOOSA.
    I have to say I’m really upset about this official Adyen plugin you are providing. First of all, I tried to contact you regarding a crucial problem with the plugin and I still didn’t get a response with update 1.6 you managed to break the whole plugin that now does not even let customers make purchase as it obviously was not tested as it should be.

    1. with version 1.5 and newer ones there is a “processing” bug where customers get confused as important information and instructions regarding confirming are covered and therefore a lot of orders fail as customers are not sure what to do next. (https://ibb.co/DrJ0nvb). So it’s been a long time since the bug…

    2. with update 1.6 it seems you updated the Adyen library and you managed to do it in a way that now it returns an error and you can even select a card, edit a card or input a new card so credit card payments are not working.

    If you are listed as an official partner of Adyen then you should provide some kind of support and listen to the problems the plugin has. We have recommended a few of our customers to use Adyen just cause of your plugin and now we have this problem on more than 50 pages and well it was not worth it.

    Hope you can fix this asap I really turned on emails before in comments but I just couldn’t get a response.
    Thank you

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