Problema al conectar tu sitio con facebook
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Viewing 13 replies - 1 through 13 (of 13 total)
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Hi @pepamoreno
Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
Can you also send us a screenshot of the error that you are seeing and what steps you have taken before seeing the error.
Please this happen to.me also. Help
### WordPress Environment ### WordPress address (URL): https://www.padeltime.cl Site address (URL): https://www.padeltime.cl WC Version: 5.1.0 REST API Version: ? 5.1.0 WC Blocks Version: ? 4.4.3 Action Scheduler Version: ? 3.1.6 WC Admin Version: ? 1.3.0 Log Directory Writable: ? WP Version: ? 5.4.4 - Hay una versión nueva de WordPress disponible (5.7) WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: es_ES External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.0.25 - Recomendamos usar la versión 7.2 o superior de PHP para un mayor rendimiento y seguridad. Cómo actualizar tu versión de PHP PHP Post Max Size: 260 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.19.7 NSS/3.44 SUHOSIN Installed: – MySQL Version: 5.6.41-84.1 Max Upload Size: 256 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 4.3.0 WC Database Prefix: wp_ Tama?o total de la base de datos: 34.11MB Tama?o de los datos de la base de datos: 30.10MB Tama?o del índice de la base de datos: 4.01MB wp_woocommerce_sessions: Datos: 0.09MB + índice: 0.00MB + Motor MyISAM wp_woocommerce_api_keys: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM wp_woocommerce_attribute_taxonomies: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_woocommerce_downloadable_product_permissions: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_woocommerce_order_items: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_woocommerce_order_itemmeta: Datos: 0.03MB + índice: 0.02MB + Motor MyISAM wp_woocommerce_tax_rates: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_woocommerce_tax_rate_locations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_woocommerce_shipping_zones: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_woocommerce_shipping_zone_locations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_woocommerce_shipping_zone_methods: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_woocommerce_payment_tokens: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_woocommerce_payment_tokenmeta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_woocommerce_log: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_actionscheduler_actions: Datos: 0.98MB + índice: 0.25MB + Motor MyISAM wp_actionscheduler_claims: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_actionscheduler_groups: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM wp_actionscheduler_logs: Datos: 0.49MB + índice: 0.33MB + Motor MyISAM wp_asgardalerts_insta_Profile: Datos: 0.05MB + índice: 0.00MB + Motor InnoDB wp_asgardalerts_insta_SocialNetwork: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_basel_wishlists: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_basel_wishlist_products: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_commentmeta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_comments: Datos: 0.02MB + índice: 0.01MB + Motor MyISAM wp_elfsight_instagram_feed_ig_user: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_elfsight_instagram_feed_widgets: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_ffi_cache: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_ffi_comments: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_ffi_image_cache: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_ffi_options: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_ffi_posts: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_ffi_post_media: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_ffi_snapshots: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_ffi_streams: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_ffi_streams_sources: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_itsec_distributed_storage: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_itsec_fingerprints: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_itsec_geolocation_cache: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_itsec_lockouts: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM wp_itsec_logs: Datos: 0.74MB + índice: 0.12MB + Motor MyISAM wp_itsec_mutexes: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_itsec_opaque_tokens: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM wp_itsec_temp: Datos: 0.01MB + índice: 0.01MB + Motor MyISAM wp_itsec_user_groups: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_links: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_mailchimp_carts: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_mailchimp_jobs: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_options: Datos: 5.63MB + índice: 0.17MB + Motor MyISAM wp_postmeta: Datos: 10.66MB + índice: 1.45MB + Motor MyISAM wp_posts: Datos: 4.01MB + índice: 0.38MB + Motor MyISAM wp_revslider_css: Datos: 0.09MB + índice: 0.00MB + Motor MyISAM wp_revslider_css_bkp: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM wp_revslider_layer_animations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_revslider_layer_animations_bkp: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_revslider_navigations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_revslider_navigations_bkp: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_revslider_sliders: Datos: 0.02MB + índice: 0.00MB + Motor MyISAM wp_revslider_sliders_bkp: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_revslider_slides: Datos: 0.27MB + índice: 0.00MB + Motor MyISAM wp_revslider_slides_bkp: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_revslider_static_slides: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_revslider_static_slides_bkp: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_shipit: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_termmeta: Datos: 0.02MB + índice: 0.02MB + Motor MyISAM wp_terms: Datos: 0.01MB + índice: 0.02MB + Motor MyISAM wp_term_relationships: Datos: 0.04MB + índice: 0.10MB + Motor MyISAM wp_term_taxonomy: Datos: 0.01MB + índice: 0.01MB + Motor MyISAM wp_usermeta: Datos: 0.12MB + índice: 0.07MB + Motor MyISAM wp_users: Datos: 0.01MB + índice: 0.01MB + Motor MyISAM wp_user_shipit: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_wc_admin_notes: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_wc_admin_note_actions: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_wc_category_lookup: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM wp_wc_customer_lookup: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM wp_wc_download_log: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_wc_order_coupon_lookup: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_wc_order_product_lookup: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM wp_wc_order_stats: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM wp_wc_order_tax_lookup: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_wc_product_meta_lookup: Datos: 0.08MB + índice: 0.14MB + Motor MyISAM wp_wc_reserved_stock: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_wc_tax_rate_classes: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM wp_wc_webhooks: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_wfblockediplog: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_wfblocks7: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_wfconfig: Datos: 2.09MB + índice: 0.02MB + Motor MyISAM wp_wfcrawlers: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_wffilechanges: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_wffilemods: Datos: 2.68MB + índice: 0.53MB + Motor MyISAM wp_wfhits: Datos: 0.02MB + índice: 0.00MB + Motor MyISAM wp_wfhoover: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_wfissues: Datos: 0.04MB + índice: 0.01MB + Motor MyISAM wp_wfknownfilelist: Datos: 1.44MB + índice: 0.16MB + Motor MyISAM wp_wflivetraffichuman: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_wflocs: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_wflogins: Datos: 0.02MB + índice: 0.01MB + Motor MyISAM wp_wfls_2fa_secrets: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_wfls_settings: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_wfnotifications: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_wfpendingissues: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_wfreversecache: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_wfsnipcache: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_wfstatus: Datos: 0.13MB + índice: 0.05MB + Motor MyISAM wp_wftrafficrates: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_wpforms_tasks_meta: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM wp_wpmelon_advbedit_temp: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_yith_wcwl: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_yith_wcwl_lists: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM ### Post Type Counts ### attachment: 2584 cms_block: 4 custom_css: 4 customize_changeset: 10 cwginstocknotifier: 26 jetpack_migration: 2 jp_img_sitemap: 2 jp_img_sitemap_index: 1 jp_sitemap: 1 jp_sitemap_master: 1 mc4wp-form: 1 nav_menu_item: 85 page: 25 portfolio: 15 post: 1 product: 219 product_variation: 305 revision: 250 shop_coupon: 1 shop_order: 22 shop_order_refund: 1 vc4_templates: 2 wpcf7_contact_form: 9 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (34) ### Akismet Anti-Spam: por Automattic – 4.1.6 Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: por codewoogeek – 1.10.0 XTEMOS Post Types plugin: por – 1.12 Contact Form 7: por Takayuki Miyoshi – 5.2 Facebook for WooCommerce: por Facebook – 2.3.4 Google Analytics for WordPress by MonsterInsights: por MonsterInsights – 7.11.0 HookMeUp – Additional Content for WooCommerce: por GetBowtied – 1.3.0 GSheet For Woo Importer: por Oleg Apanovich – 1.0.0 iThemes Security Pro: por iThemes – 6.6.1 Jetpack by WordPress.com: por Automattic – 8.7.1 WPBakery Page Builder: por Michael M - WPBakery.com – 6.2.0 Loco Translate: por Tim Whitlock – 2.4.0 MC4WP: Mailchimp for WordPress: por ibericode – 4.8.3 MainWP Child: por MainWP – 4.0.7.1 Ocean Instagram: por OceanWP – 1.0.5 OptinMonster API: por OptinMonster Team – 1.9.9 Product CSV Import Export (BASIC): por WebToffee – 1.8.1 Really Simple SSL: por Really Simple Plugins – 3.3.4 Rearrange Woocommerce Products: por Aslam Doctor – 2.3.6 Regenerate Thumbnails: por Alex Mills (Viper007Bond) – 3.1.3 Slider Revolution: por ThemePunch – 6.2.1 SVG Segura: por Daryll Doyle – 1.9.9 Scraper: por wpBots – 1.1.3 Shipit: por Shipit – 2.6.5 Smart Image Resize for WooCommerce: por Nabil Lemsieh – 1.4.1 Tawk.to Live Chat: por Tawkto – 0.4.3 WooCommerce Dynamic Pricing & Discounts: por RightPress – 2.2.1 WooCommerce Admin: por WooCommerce – 1.3.0 WooCommerce Advanced Bulk Edit: por George Iron – 4.4.2 WooSwatches - Woocommerce Color or Image Variation Swatches: por woomatrix – 2.8.7 Mercado Pago payments for WooCommerce: por Mercado Pago – 4.2.1 Transbank Webpay Plus: por Transbank – 2.5.3 WooCommerce: por Automattic – 5.1.0 WPForms Lite: por WPForms – 1.6.1 ### Inactive Plugins (17) ### Asgard Instagram Alerts Builder: por Odin Design Themes – 1.0.0 Chilexpress Shipping for WooCommerce: por Whooo & contributors – 1.4.22 Elfsight Instagram Feed CC: por Elfsight – 3.8.6 Envato Market: por Envato – 2.0.3 Grace: Instagram Feed Gallery for WordPress: por Looks Awesome – 1.1.13 Hello Dolly: por Matt Mullenweg – 1.7.2 Mailchimp for WooCommerce: por Mailchimp – 2.4.1 MOJO Marketplace: por Mike Hansen – 1.5.3 One Click Demo Import: por ProteusThemes – 2.5.2 Shopkeeper Extender: por GetBowtied – 1.5.7 Shopkeeper Portfolio Addon: por GetBowtied – 1.2.6 UpdraftPlus - Backup/Restore: por UpdraftPlus.Com DavidAnderson – 1.16.26 Weglot Translate: por Weglot Translate team – 3.1.8 Woocommerce Easy Checkout Fields Editor: por phppoet – 1.4.0 Wordfence Security: por Wordfence – 7.4.9 WP Scraper: por Robert Macchi – 5.5 YITH WooCommerce Wishlist: por YITH – 3.0.11 ### Must Use Plugins (1) ### Endurance Page Cache: por Mike Hansen – 2.0.5 ### Settings ### API Enabled: – Force SSL: – Currency: CLP ($) Currency Position: left Thousand Separator: . Decimal Separator: , Number of Decimals: 0 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Base de la tienda: #2876 - /tienda-de-padel/ Carrito: #2953 - /cart/ Finalizar compra: #2877 - /checkout/ Mi cuenta: #2878 - /my-account/ Términos y condiciones: #3 - /pages/terminos-y-condiciones/ ### Theme ### Name: Basel Version: 5.2.0 Author URL: https://themeforest.net/user/xtemos Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no has creado personalmente te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo WooCommerce Support: ? ### Templates ### Overrides: basel/woocommerce/archive-product.php basel/woocommerce/cart/cart.php La version 3.0.0 de basel/woocommerce/cart/cross-sells.php está obsoleta. La versión del núcleo es la 4.4.0 basel/woocommerce/cart/mini-cart.php basel/woocommerce/checkout/form-checkout.php basel/woocommerce/checkout/thankyou.php basel/woocommerce/content-product.php basel/woocommerce/content-single-product.php basel/woocommerce/content-widget-product.php basel/woocommerce/emails/customer-processing-order.php basel/woocommerce/global/breadcrumb.php basel/woocommerce/global/form-login.php La version 3.6.0 de basel/woocommerce/global/quantity-input.php está obsoleta. La versión del núcleo es la 4.0.0 basel/woocommerce/loop/loop-end.php basel/woocommerce/loop/loop-start.php basel/woocommerce/loop/no-products-found.php basel/woocommerce/loop/orderby.php basel/woocommerce/loop/pagination.php basel/woocommerce/loop/sale-flash.php La version 3.6.0 de basel/woocommerce/myaccount/form-login.php está obsoleta. La versión del núcleo es la 4.1.0 basel/woocommerce/product-searchform.php basel/woocommerce/single-product/add-to-cart/variable.php basel/woocommerce/single-product/meta.php basel/woocommerce/single-product/product-image.php basel/woocommerce/single-product/product-thumbnails.php basel/woocommerce/single-product/related.php basel/woocommerce/single-product/sale-flash.php basel/woocommerce/single-product/tabs/tabs.php basel/woocommerce/single-product/title.php basel/woocommerce/single-product/up-sells.php basel/woocommerce/single-product.php La version 2.6.1 de basel/woocommerce/content-product_cat.php está obsoleta. La versión del núcleo es la 4.7.0 Outdated Templates: ? Aprende cómo actualizar ### Action Scheduler ### Completo: 1.940 Oldest: 2021-03-03 13:00:23 -0300 Newest: 2021-04-01 13:54:44 -0300 Pendiente: 10 Oldest: 2021-04-01 14:01:23 -0300 Newest: 2021-04-01 14:50:16 -0300 ### Status report information ### Generated at: 2021-04-01 14:01:25 -03:00### WordPress Environment ### WordPress address (URL): https://pepamoreno.com Site address (URL): https://pepamoreno.com WC Version: 5.1.0 REST API Version: ? 5.1.0 WC Blocks Version: ? 4.4.3 Action Scheduler Version: ? 3.1.6 WC Admin Version: ? 2.0.2 Log Directory Writable: ? WP Version: 5.7 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: es_ES External object cache: – ### Server Environment ### Server Info: Apache/2.4.46 (Unix) PHP Version: 7.4.16 PHP Post Max Size: 76 MB PHP Time Limit: 240 PHP Max Input Vars: 4000 cURL Version: 7.75.0 OpenSSL/1.1.1j SUHOSIN Installed: – MySQL Version: 5.7.32-log Max Upload Size: 64 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 5.1.0 WC Database Prefix: f1bw_ Tama?o total de la base de datos: 9.30MB Tama?o de los datos de la base de datos: 6.93MB Tama?o del índice de la base de datos: 2.37MB f1bw_woocommerce_sessions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB f1bw_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB f1bw_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB f1bw_woocommerce_order_items: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB f1bw_woocommerce_order_itemmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB f1bw_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB f1bw_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB f1bw_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB f1bw_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB f1bw_actionscheduler_actions: Datos: 0.02MB + índice: 0.11MB + Motor InnoDB f1bw_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB f1bw_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB f1bw_actionscheduler_logs: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_commentmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_comments: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB f1bw_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB f1bw_options: Datos: 4.02MB + índice: 0.14MB + Motor InnoDB f1bw_postmeta: Datos: 1.52MB + índice: 0.77MB + Motor InnoDB f1bw_posts: Datos: 0.45MB + índice: 0.06MB + Motor InnoDB f1bw_termmeta: Datos: 0.13MB + índice: 0.17MB + Motor InnoDB f1bw_terms: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_term_relationships: Datos: 0.05MB + índice: 0.02MB + Motor InnoDB f1bw_term_taxonomy: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_usermeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_users: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB f1bw_wc_admin_notes: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB f1bw_wc_admin_note_actions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB f1bw_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB f1bw_wc_customer_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_wc_order_product_lookup: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB f1bw_wc_order_stats: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB f1bw_wc_order_tax_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_wc_product_meta_lookup: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB f1bw_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB f1bw_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB f1bw_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB ### Post Type Counts ### attachment: 55 custom_css: 2 customize_changeset: 7 et_pb_layout: 6 jp_img_sitemap: 1 jp_sitemap: 1 jp_sitemap_master: 1 nav_menu_item: 3 page: 11 post: 1 product: 71 product_variation: 78 project: 1 revision: 12 seedprod: 1 shop_coupon: 1 shop_order: 13 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (8) ### Facebook for WooCommerce: por Facebook – 2.3.5 Jetpack by WordPress.com: por Automattic – 9.5 Limit Login Attempts Reloaded: por Limit Login Attempts Reloaded – 2.20.6 Strato Assistant: por Strato – 5.7.0 WooCommerce PayPal Payments: por WooCommerce – 1.2.1 WooCommerce Shipping & Tax: por Automattic – 1.25.10 WooCommerce: por Automattic – 5.1.0 WordPress Importer: por wordpressdotorg – 0.7 ### Inactive Plugins (0) ### ### Must Use Plugins (1) ### installatron_hide_status_test.php: por – ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: right Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Base de la tienda: #2504 - /tienda-online/ Carrito: #44 - /carrito/ Finalizar compra: #45 - /finalizar-compra/ Mi cuenta: #46 - /mi-cuenta/ Términos y condiciones: #956 - /envios-y-devoluciones/ ### Theme ### Name: Divi Version: 4.9.3 Author URL: https://www.elegantthemes.com Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no has creado personalmente te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo WooCommerce Support: ? ### Templates ### Overrides: – ### Action Scheduler ### Completo: 42 Oldest: 2021-04-01 15:35:38 +0000 Newest: 2021-04-02 08:09:32 +0000 En curso: 1 Oldest: – Newest: – ### Status report information ### Generated at: 2021-04-02 09:26:50 +00:00Thanks for sharing your site status report.
The solution for this is to reset everything on Facebook for Woo and then try to reconnect.
To do that we need to manually empty the data used for the previous connection to Facebook.
Please go to
https://yoursitedomain.com/wp-admin/options.phpand then search the following fields, and empty each field value then scroll down to click the save button.wc_facebook_external_business_id
wc_facebook_system_user_id
wc_facebook_business_manager_id
wc_facebook_commerce_merchant_settings_id
wc_facebook_page_access_token
wc_facebook_page_id
wc_facebook_pixel_idThen please try to reconnect!
Let me know how it goes.`
Now, I can′t end the process to integrate with facebook.
It is the state report:
### WordPress Environment ### WordPress address (URL): https://pepamoreno.com Site address (URL): https://pepamoreno.com WC Version: 5.1.0 REST API Version: ? 5.1.0 WC Blocks Version: ? 4.4.3 Action Scheduler Version: ? 3.1.6 WC Admin Version: ? 2.0.2 Log Directory Writable: ? WP Version: 5.7 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: es_ES External object cache: – ### Server Environment ### Server Info: Apache/2.4.46 (Unix) PHP Version: 7.4.16 PHP Post Max Size: 76 MB PHP Time Limit: 240 PHP Max Input Vars: 4000 cURL Version: 7.75.0 OpenSSL/1.1.1j SUHOSIN Installed: – MySQL Version: 5.7.32-log Max Upload Size: 64 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 5.1.0 WC Database Prefix: f1bw_ Tama?o total de la base de datos: 9.53MB Tama?o de los datos de la base de datos: 7.14MB Tama?o del índice de la base de datos: 2.39MB f1bw_woocommerce_sessions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB f1bw_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB f1bw_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB f1bw_woocommerce_order_items: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB f1bw_woocommerce_order_itemmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB f1bw_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB f1bw_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB f1bw_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB f1bw_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB f1bw_actionscheduler_actions: Datos: 0.06MB + índice: 0.11MB + Motor InnoDB f1bw_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB f1bw_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB f1bw_actionscheduler_logs: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_commentmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_comments: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB f1bw_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB f1bw_options: Datos: 4.02MB + índice: 0.16MB + Motor InnoDB f1bw_packlink_entity: Datos: 0.14MB + índice: 0.00MB + Motor InnoDB f1bw_postmeta: Datos: 1.52MB + índice: 0.77MB + Motor InnoDB f1bw_posts: Datos: 0.48MB + índice: 0.06MB + Motor InnoDB f1bw_termmeta: Datos: 0.13MB + índice: 0.17MB + Motor InnoDB f1bw_terms: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_term_relationships: Datos: 0.05MB + índice: 0.02MB + Motor InnoDB f1bw_term_taxonomy: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_usermeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_users: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB f1bw_wc_admin_notes: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB f1bw_wc_admin_note_actions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB f1bw_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB f1bw_wc_customer_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_wc_order_product_lookup: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB f1bw_wc_order_stats: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB f1bw_wc_order_tax_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB f1bw_wc_product_meta_lookup: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB f1bw_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB f1bw_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB f1bw_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB ### Post Type Counts ### attachment: 177 custom_css: 2 customize_changeset: 15 et_pb_layout: 6 jp_img_sitemap: 1 jp_sitemap: 1 jp_sitemap_master: 1 nav_menu_item: 3 page: 11 post: 1 product: 71 product_variation: 78 project: 1 revision: 15 seedprod: 1 shop_coupon: 1 shop_order: 13 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (9) ### Facebook for WooCommerce: por Facebook – 2.3.5 Jetpack by WordPress.com: por Automattic – 9.5 Limit Login Attempts Reloaded: por Limit Login Attempts Reloaded – 2.20.6 Packlink PRO Shipping: por Packlink Shipping SL – 3.1.3 Strato Assistant: por Strato – 5.7.0 WooCommerce PayPal Payments: por WooCommerce – 1.2.1 WooCommerce Shipping & Tax: por Automattic – 1.25.10 WooCommerce: por Automattic – 5.1.0 WordPress Importer: por wordpressdotorg – 0.7 ### Inactive Plugins (0) ### ### Must Use Plugins (1) ### installatron_hide_status_test.php: por – ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: right Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Base de la tienda: #2504 - /tienda-online/ Carrito: #44 - /carrito/ Finalizar compra: #45 - /finalizar-compra/ Mi cuenta: #46 - /mi-cuenta/ Términos y condiciones: #956 - /envios-y-devoluciones/ ### Theme ### Name: Divi Version: 4.9.3 Author URL: https://www.elegantthemes.com Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no has creado personalmente te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo WooCommerce Support: ? ### Templates ### Overrides: – ### Action Scheduler ### Completo: 71 Oldest: 2021-04-01 15:35:38 +0000 Newest: 2021-04-02 16:44:48 +0000 ### Status report information ### Generated at: 2021-04-02 16:44:59 +00:00Hi @pepamoreno,
To manually reset Facebook, a few things can be done:
– there is a plugin to do this at this link. Install it and run it, and it will reset Facebook to allow for re-syncing of products.
– For just the product reset (and not the entire plugin) there is a snippet that can be placed in your theme’s
functions.phpfile at this link.The former will reset everything, the latter will reset just the products. If Facebook is hanging just on the product sync, run the second option (the snippet). If it is freezing overall and not responding, run the first option (the plugin).
Let us know the results!
Doesn′t work. I am going to talk to facebook team too. I comment you again when I have a answer. Thanks.
Ok, we’ll await your update.
Hi, Facebook′s team is checking the problem, yet.
I decided to upload the product by hand. I can not wait. The problem continue to integrate “facobook for woocommerce” with facebook.
Thanks for letting us know! It’s understandable that you want to move forward – do let us know if you find out anything else!
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
Viewing 13 replies - 1 through 13 (of 13 total)
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