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Reply To: Problemas con formularios en celulares

Aswin Giri — Mon, 07 Mar 2022 06:40:53 +0000

We suggest you ask questions in English so that everyone can understand them and will be able to help you.

Reply To: Problemas con formularios en celulares

Jan Dembowski — Mon, 07 Mar 2022 12:11:45 +0000

Just to be clear, English language is not a requirement for support here. Though posting in English may make support here faster.

Machine translated comes out to this.

Hello. I have the following problem.

I’m using Ultimate Member and I realized that I can’t fill in the fields of the registration form from my cell phone (you can from the PC). It only allows typing in the last field. After seeing this I realized that the same thing happens with the contact form.
Any idea what is happening?

One of the last things I did was to install the Really Simple SSL plugin, but I hadn’t gotten around to testing U.Member on mobile to see if registration worked before R.S.SSL. The contact form did work.

Reply To: Problemas con formularios en celulares

Aswin Giri — Mon, 07 Mar 2022 13:58:41 +0000

Hello @mdilisio

Can you please also explain what happens when you try to fill in the fields? Do you see any error messages or you are not able to focus on the field? have you tried it from a different device or browser?

Reply To: Problemas con formularios en celulares

Marcelo — Mon, 07 Mar 2022 14:18:25 +0000

I touch the field with my finger and sometimes the keyboard appears and when I touch a key it hides the keyboard and does not allow me to type (the field does not show anything typed). Or, the keyboard is shown directly for less than a second and I can’t type.
It does not show an error, it simply does not allow writing except in the last field. This happens to me with the contact form and with a registration form and Ultimate Member that I had to hide for the moment. With which I have realized that it does not seem to be an Ultimate Member problem.
The same thing happened to me on 3 cell phones with Motorola / Android.
On an iPhone I was able to type with no problem.
In all cases with Chrome.

Reply To: Problemas con formularios en celulares

Aswin Giri — Wed, 09 Mar 2022 10:07:45 +0000

Hello @mdilisio

Can you please do a plugins/theme conflict test on your site. Please follow this article.

I also suggest you try it on different devices and also on different browsers and see if that makes any difference.