Problème de reception de formulaire par mail

  • Resolved prolibformation

    (@prolibformation)


    3 years, 5 months ago

    Help!!
    j’en suis a mon 15eme test d’envoi de formulaire, qui ne fonctionne pas.
    Le plugin ne fonctionne sur aucun de mes 2 sites.
    Pour information, j’ai teste de charger un autre plugin, le résultat est le meme.
    J’ai tout tester, depuis wpforms, ajouter un autre plugin, (contact forms), aller dans réglages general et vérifier, x3 mon mail admin , le retaper, rien n’y fait.
    Je ne re?ois AUCUNE notification de formulaire envoyé en test.
    J’ai besoin d’aide!!!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @prolibformation,

    I’m sorry to hear that you’re having issues with email delivery.

    To troubleshoot the issue, you can check that your form notification settings are configured correctly by following our tutorial.

    If your notification settings are correct, the issue is likely because the emails sent from WordPress are not authenticated (unlike emails sent from dedicated email service providers). As a result, they are likely to be filtered by the receiving mail server.

    To resolve email delivery issues like this, you can configure a SMTP plugin on your site so that emails are sent as authenticated. We have an article with a list of recommended SMTP options and links to their setup tutorials.

    I hope this helps ??

    Hi @prolibformation,

    We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Problème de reception de formulaire par mail’ is closed to new replies.

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