probleme in login and register in the site

  • I have a multi-site website that specializes in real estate marketing and I use a paid theme.

    Sub-sites are intended for marketing real estate. In the beginning, any user could create an account on the site and publish their properties.

    But some time ago my site was hacked and since that moment it has been no longer possible to create an account on the site.

    The account creation form is there and I can fill out all the required information, but when I click on create an account nothing happens and the page remains stuck at that point.

    Is there a solution to this problem?

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  • Hi @ibrabd,

    1. Conduct a security audit and update all themes, plugins, and WordPress core.
    2. Check server error logs for insights.
    3. Deactivating plugins and switching to a default theme to identify conflicts.
    4. Verify user role permissions for account creation.
    5. Check the integrity of your WordPress database.
    6. Reinstall or updating user registration components.
    7. Test in a staging environment for safe troubleshooting.
    8. Consult your hosting provider for server-related issues.
    9. Consider a professional security audit for a comprehensive solution.

    Before making any big changes, always back up your website and, if necessary, seek professional assistance.

    • This reply was modified 9 months, 3 weeks ago by milesweb.
    Thread Starter ibrabd

    (@ibrabd)

    Okay thank you for your help

Viewing 2 replies - 1 through 2 (of 2 total)
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