Problème ULTIMATE MEMBER

  • Resolved ikzmd7

    (@ikzmd7)


    2 years, 11 months ago

    FR

    Bonjour,

    Depuis peu, ultimate member est l’extension responsable du plantage de mon site. Cela pose problème car il s’agit de l’extension principale.

    Ce problème empêche la modification des pages en créant un bug d’affichage.

    Avez-vous des informations à ce sujet ou une aide ?

    Par avance merci.

    EN

    Hello,

Recently, ultimate member is the extension responsible for the crash of my site. This is a problem because it is the main extension.

This problem prevents the modification of pages by creating a display bug.

Do you have any information about this or any help?

Thanks in advance.
Viewing 7 replies - 1 through 7 (of 7 total)

  • @ikzmd7

    prevents the modification of pages by creating a display bug.

    Can you upload a screenshot of this bug to imgur.com and share the link here for us to understand your issue.

    Can you also look for Javascript errors in your browser web console.

    • This reply was modified 2 years, 11 months ago by missveronica.
    Thread Starter ikzmd7

    (@ikzmd7)

    Here is the link: https://imgur.com/gallery/8uHMGGm

    Thread Starter ikzmd7

    (@ikzmd7)

    It is on this style of page when I do “edit a page”.

    @ikzmd7

    How do you get to this “edit a page”?

    You are in wp-admin and using an editor page: /wp-admin/edit.php?post-type=page

    To edit an user profile from WP Admin hover with your mouse over the WP Users Name and Select Edit.

    • This reply was modified 2 years, 11 months ago by missveronica.
    Thread Starter ikzmd7

    (@ikzmd7)

    Ultimate member does not impact the management of profiles or the modification of other pages. I’m not trying to modify a member’s profile but the content pages of the website.

    Thanks to an analysis tool I was able to detect that it was this extension that when activated does not allow me to modify the content pages.

    I don’t understand because before everything was working fine…

    Thread Starter ikzmd7

    (@ikzmd7)

    Hello,
    I made a backup restoration and cleaned up my extensions.

    The site is back up and running and ultimate member is working properly as well as the modification of my pages.

    I thank you for the time you gave me! ??

    I wish you all the best for the future.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Thanks for letting us know your solution to resolve the issue.

Viewing 7 replies - 1 through 7 (of 7 total)
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