• Resolved luxtools

    (@luxtools)


    Hello – having issues again.

    1. Whenever I click apple pay express on the product page, it says wrong address. The issue is fixed when I manually choose a variation.
    2. Sometimes it displays the wrong currency and amount.
    3. I was having too much trouble so I just disabled the express buttons on the product pages, but for some reason it still remains on only one product (the one I have linked). How can I remove it if needed?
    4. The buttons don’t seem to work at all on here: super-console.com (I had this issue before as there was a duplicate and I deleted it, which fixed the issue. But now the issue has returned.
    5. How can I center the apple pay button at the bottom of the checkout page? Make it the same as the paypal button?
    6. What snippet is needed to remove the -OR- separator after the express buttons at te top of checkout?

    Sorry for all the points. It works beautfully once the customer is at the checkout page, apart from some slight minor styling changes.

    I’d like to get the express buttons working on the product page if possible. Or at least be able to remove them all.

    Many thanks for any assistance !

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    I was having too much trouble so I just disabled the express buttons on the product pages, but for some reason it still remains on only one product (the one I have linked). How can I remove it if needed?

    You likely made a product level Stripe change on that product, which overrides the global settings. You need to go to the Edit Product page section within WooCommerce for that product and turn off the express options.

    The buttons don’t seem to work at all on here: super-console.com (I had this issue before as there was a duplicate and I deleted it, which fixed the issue. But now the issue has returned.

    Are you referring to the Apple Pay button on your product page? Your product page keeps triggering the found_variation event which WooCommerce triggers once, when a product variation is chosen. But your page is incorrectly triggering it over and over again. That’s resulting in the Apple Pay button not working.

    How can I center the apple pay button at the bottom of the checkout page? Make it the same as the paypal button?

    Which website are you asking about? Your support request mentions super-console.com but then you mention lux-edit.co.

    Whenever I click apple pay express on the product page, it says wrong address. The issue is fixed when I manually choose a variation.

    Your product is configured to need shipping but then your variations don’t need shipping which is odd. I believe the resolution to that is set your product type to simple, update it to be virtual and downloadable then save. Then, switch it back to being a variable type and save.

    Kind Regards

    Thread Starter luxtools

    (@luxtools)

    thank you for the response. I’m asking about both sites but I suppose lux is a priority. Unfortunately your solution doesn’t work (by swapping to simple back to variable). I thought it’d be fine to use the woocommerce stripe express checkout on the product page and yours at the checkout page, but that doesn’t seem to give me the option to customise to only have their express button on product page and not on checkout. This method gives me duplicate express options at checkout.

    their Apple Pay express on product page works perfectly. Shame because I like the styling and options of your plugin much more – but it doesn’t work for me (on both sites) ??

    As I mentioned the default woocommerce stripe gateway works great with no issue so unsure what the problem is with the payment plug-ins, or why it’s looking for an address to ship unless you click the variation, then it realises no address is needed.

    you are quite right though about the product level options (thanks), so I might have to just remove express options all together or swap plug ins.

    Plugin Author Payment Plugins

    (@mrclayton)

    why it’s looking for an address to ship unless you click the variation, then it realises no address is needed.

    Per my previous reply, it appears related to the parent product needing shipping, where as the variations don’t require shipping.

    This is a new scenario that we’ve accounted for in an update. You’re welcome to create a support ticket here and we will share that update.

    You also have the issue of the found_variation event being triggered in a loop which is not related to our plugin.

    Thanks

    Thread Starter luxtools

    (@luxtools)

    Thank you! Unsure how the parent product requires shipping and the variations don’t. Is there an option I can change ? All the products on lux are virtual/downloadable. And there is a variation selected by default anyway.
    (And like I said there are no issues with the other stripe plugin… it’s just ugly in comparison). I’ll remove the express product buttons for now and reinstate them when an update is released, unless there is something I can do my end. As for the loop on the other site, I don’t know how that comes about. It occurred before when I had duplicate express buttons but I removed them and it worked for a while, but for some reason has reverted into non-functionality.

    Thanks for the help.

    Plugin Author Payment Plugins

    (@mrclayton)

    Unsure how the parent product requires shipping and the variations don’t. Is there an option I can change?

    I am researching this behavior, as it seems to be linked to a recent update of WooCommerce.

    And like I said there are no issues with the other stripe plugin

    That plugin does things differently then we do. We have our own way of doing things that’s served us and the community well.

    I’ll remove the express product buttons for now and reinstate them when an update is released, unless there is something I can do my end.?

    Per my previous reply, you can create a support ticket via the link I provided and we can give you an update that will resolve that issue.

    Kind Regards

    Thread Starter luxtools

    (@luxtools)

    Sure, appreciate it ??

Viewing 6 replies - 1 through 6 (of 6 total)
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