• When I want to create new Creatives, it gives me problems.

    After I created a text creative, the ID is 0.
    The same with image.

    I must say, that after I installed the plugin, I created two creatives without problems. When I started seriously to add creatives, I deleted the default one and my own test creatives and then the problems started.

    https://www.ads-software.com/plugins/affiliates-manager/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, can you create another creative but also make sure you have enabled Debug mode. Then after you have created the creative, please check the log file and report back.

    Thank you

    Thread Starter wimvincken

    (@wimvincken)

    I know what the problem is.
    When I add text in the ‘Alt Text’ field, which is too long, and save it, the creative is displayed after saving with an ID of 0.
    When I repeat it with a much smaller text for the ‘Alt Text’ field, everything is alright.

    Do you know what’s the maximum length of this field?
    Maybe you can automatically cut the maximum allowed length of the text of this field (and the rest of the fields as well)? Or maybe a validation before I save the values of the creative?

    Thanks for the fast response. Good job. I almost wanted to look for another Affiliate plugin.

    Oh by the way, logging doesn’t work as I assumed it should.
    I switch on the logging as you have suggested, do my tests and look at the log file. Empty.
    I switch off the logging and save and look again. The same, empty.
    I click on ‘Reset Debug Log file’ and repeat my tests. The same result.

    I also look at the logfile with FTP, but it’s still empty, except after I reset the logfile. Then it’s not empty. Here is the content:
    [04/28/2016 7:14 AM] – ——– Log File Reset ——–

    That’s it. All the actions of my tests were not logged.

    That’s it for today, me playing the QC. I feel good, I love this plugin, so what can go wrong, not? I’m going to add loads of creatives into the plugin, so my boss with be pleased at Monday.

    And if it would be possible that you guys can update the plugin with protection of ‘idiots’ and ‘fools’ like me, it would be even a better day.

    Great job and thank you,

    Wim

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, thank you for your suggestions. The plugin developers will investigate further your request.

    In regards to the log file, can you carry out this test. Register as an affiliate in your website. Then check the log file. Let me know if you see any entries.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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