Problems importing events

  • Resolved daveatcos

    (@daveatcos)


    2 years, 5 months ago

    Apologies for reposting, it didn’t get viewed by anyone last time and is still an issue. I’m at a complete loss how to resolve it.

    When I try to import events using a csv file, I get an error –

    The following fields are required for a successful import:
    Event Start Date

    However, the preview clearly shows that the start date is populated. It also works fine on another of our sites using the same csv file. Both are running ver 6.0.1.1, but same issue in previous version, neither have been upgraded to the new database. The only difference is that the events page is created on this site in this site using Block Editor, in the working site, it is still classic editor.`

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hey @daveatcos

    Thank you for reporting this.
    We will look into that shortly.

    In the meantime, if you temporarily deactivate the Block Editor option for The Events Calendar under Events > Settings > General and try the import, do you still get the same message?

    Let us know and hang in there!
    Geoff

    Thread Starter daveatcos

    (@daveatcos)

    Hi, apologies for the delay in replying Geoff

    I have done as requested and the result is still the same error.

    Regards
    Dave

    Plugin Support Abz

    (@abzlevelup)

    Hi @daveatcos, seems like this is a duplicate/similar issue here. For us to track down topics efficiently and follow the WordPress Community Guidelines, we’d be happy to help you in the previous thread here.

    Best,
    Abz

    Thread Starter daveatcos

    (@daveatcos)

    Okay

    I only opened a new issue as no-one had viewed or replied to this thread and it had slipped down the list. I’ve replied to the other one, this one can be closed. Regards, Dave.

    Plugin Support Abz

    (@abzlevelup)

    Hi @daveatcos, apologies about that perhaps it was the time when we had a higher load in support. I’d be closing this topic and would help you on this previous topic here.

    Appreciate your patience.

    Best,
    Abz

Viewing 5 replies - 1 through 5 (of 5 total)
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