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tonga77
(@tonga77)

7 years, 3 months ago

Hello, I have a problem with the statistics of the player, these are not updated. When I play games the table is updated, the results and points as well as the% of victories, but I do not manage to update the statistics in the player box, for example Won / lost, etc. That could be happening? Thank you!

The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)

Roch
(@rochesterj)

7 years, 3 months ago

Hi!

Thanks for reaching out!

Do you have events in your site as well? Also how is your WordPress > Configure set up? Would it be possible for you to send us a screenshot?

Thakns!

Kind Regards,
-Roch

Thread Starter tonga77
(@tonga77)

7 years, 3 months ago

Hello, yes, I have configured events and these seem to work fine. I give you the screen shots
https://www.dropbox.com/s/6bcpgj6qh7js9ux/Imagen1.jpg?dl=0
https://www.dropbox.com/s/83v5ehi24k4lqug/Imagen2.jpg?dl=0

Thanks!

Roch
(@rochesterj)

7 years, 2 months ago

Hi!

Thanks for that. Please send us screenshots of your SportsPress > configure and the edit screen of your events so we can see how it’s set up.

Thanks!

Kind Regards,
-Roch

Thread Starter tonga77
(@tonga77)

7 years, 2 months ago

Hi Roch, I′ll send you the images

Roch
(@rochesterj)

7 years, 2 months ago

Hi!

Thanks!

Please send the SportsPress > Configure screenshot as well so we can see how your sport is set up.

THanks!

Kind Regards,
-Roch

Thread Starter tonga77
(@tonga77)

7 years, 2 months ago
Thread Starter tonga77
(@tonga77)

7 years, 2 months ago
I′ll hope this works out!
- This reply was modified 7 years, 2 months ago by tonga77.
- This reply was modified 7 years, 2 months ago by tonga77.
Roch
(@rochesterj)

7 years, 2 months ago

Hi!

Thanks a lot for that!

It looks like you have no player metrics for your players:
https://ibb.co/jAMMgv

What happens when you add metrics such as win, points and the other stats there? Maybe you can use them in your player statistics instead of the global event metrics

Thanks!

Kind Regards,
-Roch

Thread Starter tonga77
(@tonga77)

7 years, 2 months ago

I have configured the plugin in another web in the same way and in that one if it works, I tried to delete it several times and to reload everything from the beginning but I do not find solution …

Roch
(@rochesterj)

7 years, 2 months ago

Hi!

That’s a weird issue indeed. If it works in another site and not on this one this may be a server issue. Are these sites in different servers?

Thanks!

Kind Regards,
-Roch