Problems in version 3.9

  • This is deceitfulness not appropriate from your company and if you can’t solve the problem please escalate to someone who can solve it. I repeat there are protocols between your company and go-daddy. Since we use your programs in cooperation with go-daddy and we know all the authorities given to you and that you can solve the problem.

    We gathered more than 75 Arabic user surrounding us only in Cairo and all sharing the same problem that started with your new release. Baring in mind that the latest release as you claim has new and fast improvements in the new post section.

    You have deliberately the Arab user since the previous edition considered and the first photo explain that taking copy and paste from word to new post using right alignment to Arabic script it get formatting like photo number 1

    as for the new release (photo 2) the changed you did in the new version as you say or as you claim the result for Arab users like photo number 2 and you have made us Arab users lose a lot of time, smash our hopes in your company due to slow response and support. For it has been more than 2 days more than 75 Arab user can’t interact with their activities and all of this because of your ineffectual edition.

    Please solve the problem fast. I’ll repeat please solve the problem fast

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I’ve deleted your duplicate topics, please do not post the same thing multiple times.

    This is deceitfulness not appropriate from your company and if you can’t solve the problem please escalate to someone who can solve it.

    I’m going to assume there’s a language barrier here but can you please provide specifics to what you are referring to? Are you having problems with the Arabic version or WordPress 3.9 and if so what are those problems?

    This site below may be better equipped to support you if you are having issues with the Arabic version

    https://ar.www.ads-software.com/
    https://ar.www.ads-software.com/releases/

    Thread Starter Akalatzaman

    (@akalatzaman)

    The problem in version 3.9. I repeat the problem in version 3.9 don’t weasel us the Arab users there is clarification in the second email with photos. You must read the previous 2 emails if you didn’t read them.

    If you are not the one capable of helping us in 3.9 issues that has problems in designing “new post” . Again I repeat read the previous 2 emails throughly we are not displaying the problem again or repeating it but you are the one that don’t want to cooperate or you are not the right person to solve this problem or deal with customers in the first place to solve their problem.

    Please escalate this problem to your direct manager to communicate with us through phone [ phone numeber deleted, support is not offered via the phone or email ] for it has been 3 days with to reaction what so ever from your company.

    We are asking for fast response and cooperation in solving the problem and talking with someone more capable in solving this issue.

    Thanks

    Shereen

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    ???? ????? ???????? ???????????? ???????? ???? ??? ?? ?????? ????? ???? ??? ?? ??? ????? ?????? ??? ???????? ?? ????? ??????? ?????? ???? ???? ?? ????? ?? ????? “???????? ???????” ????? ??? ???? ???? ?????? ?????????? ???????? ???? ??? ?? ???? ??????? ?? ???? ?? ?????? ?? ???? ????? ?? ?????? ??????? ?? ??? ????? ????? ????? ??? ??? ??????? ???????? ?? ??????? ???? ??? ???????

    ???? ????? ??????? ??? ????? ??????? ?????? ??? ??? ?????? ???? ???????? ?? ???? ??? ????? (??? ??? ??????) ??? ??? ??? ? ???? ???? ?? ?? ??? ?? ?????? ????? ???? ??????? ??? ??????? ??????? ?? ?? ???? ??? ??? ?? ??? ???????

    ?????

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    The problem in version 3.9. I repeat the problem in version 3.9 don’t weasel us the Arab users there is clarification in the second email with photos. You must read the previous 2 emails if you didn’t read them.

    I’m sorry but you seem to be have a very incorrect assumption: no one here has anything to do with your installation.

    There is no phone support, there is no email support, just these 100% staffed by volunteers forums.

    Now if you can describe what the problem is (do not post your phone number or email address again) then perhaps someone can assist.

    Or if you need specific assistance with the Arabic language version of WordPress then again perhaps you may want to visit these links instead.

    https://ar.www.ads-software.com/
    https://ar.www.ads-software.com/releases/

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    The emails you sent were to WordPress.com who is a webhost that specializes in WordPress. it’s VERY understandable you were confused by that. For what it’s worth, your webhost is GoDaddy, and if you need to be rolled back I would ask them directly.

    However that means no one here has seen your screenshots ?? wordpress.com is a totally separate company, they won’t just hand out private emails without permission, so if you could post the images online (via Dropbox or CloudUp) and link to them, we’d be happy to take a look.

    I updated plugins and I updated to 3.9 version. Well when I did that I lost the capabilities of photos being uploaded to slider on frontpage and the subpages that were created no longer can be seen from parent page on toolbar. Now I don’t do the IT part; but I don’t understand how an update to another version can create a headache (at least for me) since I don’t do a lot of major stuff. I was wondering if you can provide some assistance and/or feedback..

    Thank you kindly…

    antiochchurchonthemove.org – when you pull up page – you will see no photos on slider and there were two sub pages from EVENTS and one from SERMONS and never categories are accessing a drop down box effect.

    @udgreen70: If you require assistance then, as per the Forum Welcome, please post your own topic instead of tagging onto someone else’s topic.

    Ok thanks…new to this and didn’t know…I appreciate it.

Viewing 8 replies - 1 through 8 (of 8 total)
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