Problems in Widgets

Hi @delanthear,

Thanks for getting in touch with us.

I have replicated the issue, I am seeing slides are not moving while the layout is fine. I have passed on the details to our developers to investigate the issue in detail. Rest assured, I will get back to you as soon as I receive an update from them. Till then, I appreciate your patience and understanding in this matter.

Have a good one!

Hi, I’m not even seeing the layout, just blank space with the left and right arrows overlapped on each other. Very broken!

Hi @delanthear,

Can you please share the website URL along with the screenshot so that I can investigate the issue and assist you.

Looking forward to hearing from you.

Have a nice day!

Hi @delanthear,

It’s been long since we heard from you. I am going ahead to mark this as resolved.

Please feel free to open a new thread in case of any other queries.

Have a nice day!

No, still a probem. Here is what happens when you add a slider block to a footer widget

Same problem happens with gallery block. I’ve raised a ticket.

Hi @delanthear,

Thanks for creating a ticket. Hopefully, support team will get back to you as soon as possible and resolve your issue.

Have a nice day!

Apparently the fix is in QA (as of the 21st). Do you have any idea of a rough ETA for release? We’ve 3 sites waiting to finish build waiting on this because we don’t want to use alternative plugins.

(So it’s clear for other forum users, it appears to be any of the animated Spectra blocks in Header or Footer widgets)

• This reply was modified 1 year ago by delanthear.

Hi @delanthear,

I am afraid we don’t have any time estimation. However, I am going to increase the priority of the issue so that you can get the fix as soon as possible.

Have a nice day!

Hi?@delanthear,

It’s been long since we heard from you. I am going ahead to mark this as resolved.

Please feel free to open a new thread in case of any other queries.

Have a nice day!

if you haven’t rolled out the fix, it isn’t resolved. Has it been rolled out?

Just confirmed this still doesn’t work.

Hi,

Sorry for the inconvenience caused to you.

Can you please request for the dev version on the ticket that you created in the past?

Have a nice day!

Looks like the fix didn’t pass testing as it’s back in dev. I didn’t get a version.

I’ve attempted to use other sliders in the widget areas, but all of them react weirdly to being in the header widget area ??

• This reply was modified 11 months, 3 weeks ago by delanthear.

Hi @delanthear,

I am sorry for the inconvenience.

Can you please create a new ticket regarding the issue that you are facing with the other slider.

Looking forward to hearing from you.

Have a nice day!